From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.
I am extremely disappointed with the level of customer service I received at this branch. From the moment I approached the counter, the staff member made it clear they had no interest in helping me. Their tone was dismissive, their attitude was unfriendly, and they acted as if my questions were a burden.
When I asked for clarification about a simple banking issue, I was met with eye-rolling, sighs, and short, rude responses. Instead of explaining things properly, they spoke in a condescending way as if I should already understand everything. At one point, they even turned away while I was still speaking, which was incredibly disrespectful.
I visit banks expecting professionalism, courtesy, and basic customer care — none of which I received here. This experience left me frustrated, embarrassed, and honestly shocked that a bank would allow employees to treat customers this way.
Anyway I did close my
Business account and I will not be returning to this location, and I strongly advise others to avoid it if they value respectful and helpful service.
AK
Alex Kim
Nov 22, 2025
1.0
Extremely Disappointing Customer Service
I had a terrible experience at this bank. The customer service was unprofessional and downright rude. Instead of helping, the staff acted like my questions were an inconvenience. There was no respect, no patience, and no effort to provide proper assistance.
I walked in expecting support but left feeling frustrated and disrespected. This is not how customers should be treated. I will not be returning, and I definitely cannot recommend this location to anyone.
AA
Alex Alex
Nov 22, 2025
1.0
Rude and depressing bunch of people at the counter
AA
alex
Nov 22, 2025
1.0
Total Garbage Disposal Customer Service
Worst bank in town
HH
Hibitrit Hibitrit
Oct 21, 2025
4.0
Needs to support the community by having jobs available to the younger generation and Euro-canadians who built Fort St. John.