Business Details
About
Loan Agency
LendDirect is happy to help with your Line of Credit and Secured Loan needs. We offer electronically funded loans up to $25,000 to help bridge a financial gap. Quick and easy loan application for loans in Canada. Simply apply for money online, by phone, or at a branch. Visit us today!
Details
- Requires appointmentNot available
- Online appointmentsNot available
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
84 reviews
5 stars
58
4 stars
14
3 stars
2
2 stars1
1 star
9
- NMNaomi MosesNov 14, 20255.0Amazing service, Shelley was very helpful, and informative.
- TBTracy BroughtonSep 18, 20255.0Shelley in the Duncan location is fantastic! Second to none! I have done three loans with her, she is on point, exceptionally knowledgeable and is always quick to return a phone call or email - you will not get that level of customer service from a bank! If you need financial assistance - give her a call - you won’t be disappointed!
- KFKristeena ForbesAug 1, 20255.0Shelley is amazing and Dawn is wonderful.... always so helpful
- JJJay JonasenMay 30, 20195.0Super quick and Great Staff!!
Frequently Asked Questions About LendDirect
What is a Line of Credit?
A Line of Credit is a personal loan that can be used for ongoing personal expenses. It gives you access to your money when you need it. Once you’re approved, you will receive your loan credit limit. You have the flexibility to borrow any amount at any time, up to your approved credit limit. No need to reapply to access funds – if you have available credit, you can request additional advances.
What do I need to apply for a Line of Credit?
To apply with LendDirect, you will need to be at least 18 years old and have the following:
A valid ID
An open bank account in your name
Proof of recurring income
Be a Canadian resident
How can I apply?
You can apply online, over the phone or at a branch. To see if LendDirect services your province, visit our loans page.
If I apply online, how long will it take to get a lending decision?
During business hours, applicants may receive a pre-approval decision almost immediately. Should final approval require verification, you will be notified immediately. Once we received your files, you should have your final lending decision shortly, no later than 48 hours, often the same day.
What is a Line of Credit advance?
Simply put, an advance is a convenient Line of Credit feature that allows you to withdraw funds from your personal Line of Credit when you need them. LendDirect offers unlimited advances up to your credit limit, all with no advance fees. You can access advances online, over the phone, or at a branch, if you have available credit.
What vehicles are acceptable to obtain a Secured Loan?
We accept standard passenger vehicles such as hatchback cars, sedans, off-road trucks, SUVs, pick-up trucks, or vans.
How do I get my funds?
You can direct deposit your money to your bank account (funds availability varies by bank) or you could receive your loan in as little as 15 minutes when you choose Interac e-Transfer®.
Can I get a car collateral loan if I have a less than perfect credit score?
We're happy to help Customers with various credit scores. A credit score is just one of many factors we consider when processing loan applications.
Can I get a car equity loan for a vehicle that is over 10 years old?
Yes! Our Secured Loan product can be offered for vehicles of 20 model years or newer and limited to 250,000 kms or less.
Can I get a loan on a financed car?
Please contact a LendDirect branch near you so we can help with your specific situation.
Can a Secured Loan help me build credit?
There are multiple factors that affect your credit score. We report Secured Loan payment history to Equifax® Canada credit reporting agency so it can help build your credit if used responsibly. One way to help build credit† is by making your payments on time.
Is a Secured Loan a good idea?
It can be a good option when you need more funds than an unsecured loan may offer.
Can I have a Secured Loan and a Line of Credit at the same time?
Currently, Customers are not eligible to have these loans at the same time.
Can I make payments in a branch?
You have options, online and at a branch! LendDirect does not accept cash payments, but you can make a payment in a snap with Interac e-Transfer or set up AutoPay in your online account, or pay at a branch with your debit card.
What types of loans does LendDirect offer?
LendDirect offers Lines of Credit and Secured Loans electronically funded up to $25,000 to help bridge financial gaps.
How can I apply for a loan with LendDirect?
You can apply for a loan online, by phone, or at a LendDirect branch in Canada.
What documents do I need to apply for a Line of Credit?
You need to be at least 18 years old and provide a valid ID, an open bank account, proof of recurring income, and be a Canadian resident.
How quickly will I receive a lending decision if I apply online?
During business hours, you may receive a pre-approval decision almost immediately, with a final lending decision usually within 48 hours.
What vehicles qualify for a Secured Loan?
Standard passenger vehicles such as hatchbacks, sedans, off-road trucks, SUVs, pickup trucks, and vans are acceptable.
Are credit scores important when applying for a car collateral secured loan?
Yes, but LendDirect considers various factors beyond credit scores and welcomes customers with different credit histories.
Does LendDirect accept cash payments at branches?
No, LendDirect does not accept cash payments. Payments can be made via Interac e-Transfer, online AutoPay, or debit card at a branch.
What are LendDirect's branch hours?
LendDirect is open Monday to Friday from 9:00 AM to 6:00 PM and is closed on weekends and statutory holidays like November 11, 2025.
Can I visit nearby places like Fagin's Antiques or Moby Meats when visiting LendDirect?
Yes, you can visit nearby locations such as Fagin's Antiques & Collectibles Ltd. for shopping or Moby Meats for groceries before or after your visit to LendDirect at 5835 York Road, Duncan, BC.
Are there dining options near LendDirect in Duncan, BC?
Yes, near LendDirect you can find a variety of restaurants including York St Diner, Aastha Devotional Indian Restaurant, Boston Pizza, Wendy's, A&W Canada, and Popeyes Louisiana Kitchen.
Where can I find relaxation or wellness services near LendDirect?
SH Massage spa is located near LendDirect, offering wellness and relaxation services you can enjoy after visiting the loan office.