TD Canada Trust Branch and ATM

2.8
128 reviews

About

BankATMBusiness Banking Service
From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.

Details

  • Drive-throughNot available

Location

TD Canada Trust Branch and ATM
4994 Kingsway, Burnaby, BC
V5H2E2, Canada

Hours

Reviews

2.8
128 reviews
5 stars
46
4 stars
10
3 stars
6
2 stars
10
1 star
56
  • MR
    MR ROS
    Nov 17, 2025
    1.0
    Always 30 minutes lineup and not helpful staff, most of them under training and not good for business purposes
  • KK
    karlalevii
    Nov 10, 2025
    1.0
    slowest service, three times in a row waiting almost 30 minutes in line to get a simple service
  • CG
    Charles Go
    Nov 7, 2025
    1.0
    Booked an appointment to deposit quite a few coins. Appointment was cancelled and was told to go to the teller instead. Missed opportunity to provide a good service, connect with a client and to discuss/update banking options. Short sighted newbie advisor (R.P) with missed opportunity to bring more business to TD but their loss not mine. TD customer for long time and generally a proud shareholder but this is concerning. People make appointments for a reason - don't make assumptions or dismiss their needs.
  • JA
    ja az
    Sep 27, 2025
    1.0
    My name is Jalil Azizi, I visited this branch today September 27, 2025 at around 10 am a young Asian lady woh was at far left of the counter. By the time I arrived and she called me she had no smile with very bad vibe. I could easily guess she was not going to help. She was impolite and unprofessional. She exposed my financial information and challenges by speaking loud and people next to me heard her statement about my account and financial issues. I felt very uncomfortable and disappointed. She really needs training both personal and professional. She had prejudgment mind set when spoke with me. Another issue with the bank is that the employees mix clearly shows you lack of diversity and multiculturalism which must be addressed. I won’t go to this branch anymore.
  • PF
    Paul Fay
    Sep 5, 2025
    3.0
    It has always been a great branch until now dont know if there s a change of management? Went there today line up for 35 mins n the line wasnt moving at all. All three counters ocuppied with customers n not done, meanwhile there r four more staffs standing there talking to each other. What kind of customer service is that??

Frequently Asked Questions About TD Canada Trust Branch and ATM

What personal and business banking services does TD Canada Trust Branch and ATM offer?

TD Canada Trust Branch and ATM offers a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans, Lines of Credit, and Retirement Planning services.

Where is TD Canada Trust Branch and ATM located?

It is located at 4994 Kingsway, Burnaby, BC, postal code V5H2E2, Canada.