TD Canada Trust Branch and ATM

2.9
94 reviews

About

BankATMBusiness Banking Service
From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.

Details

  • Drive-throughNot available

Location

TD Canada Trust Branch and ATM
3778 GRAND PROMENADE, Burnaby, BC
V3J 0L6, Canada

Hours

Reviews

2.9
94 reviews
5 stars
33
4 stars
11
3 stars
7
2 stars
2
1 star
41
  • SC
    Stephanie Cheung
    Nov 12, 2025
    1.0
    Took about 40 minutes for them to make a bank draft after having me re-enter my card 3 times and making numerous spelling mistakes.
  • CD
    Chloe Duong
    Oct 9, 2025
    1.0
    I booked an appointment with Yujin Kim and due to emergency I need to rebooked another appointment. When I tried to cancel the appointment online, the reference number is invalid, hence, I already booked a new appointment. I simply thought the old one “invalid” due to I rebooked a new one and it automatically canceled. She called me and asked if I am on the way, I explained the situation. She just hang up on me without saying anything. As TD customer for a very long time, plus, I do understand and respect other people time so I tried to cancel it online but the system did not allowed me. It is a honest mistake and shouldn’t be treated like that. As customer representative myself- hang up the phone on clients is one of the worst thing you can do without any explanation. 1 star for the customer service. Other bank like Scotiabank and CIBC, their staffs are much nicer and welcomed. At least they will never hang up the phone on you like a kid.
  • JC
    Jonathan Choi
    Aug 22, 2025
    5.0
    Very professional and efficient, the manager Andrea knew exactly what I needed and helped me quickly too.
  • HE
    Henry Ed
    Jul 7, 2025
    5.0
    Big shoutout to Han Sun 🙌 hands down one of the most professional yet super friendly financial advisors I’ve ever dealt with! She made opening my USD chequing account smooth like butter 🧈💸. If you’re thinking of getting a USD account, don’t sleep on it! make sure to book an appointment in advance ! 💯💼
  • JC
    J C
    Sep 17, 2024
    1.0
    Office was not open during their office hour without any notice. I had to waste 30min for it

Frequently Asked Questions About TD Canada Trust Branch and ATM

What kinds of banking services does TD Canada Trust Branch and ATM offer?

TD Canada Trust provides a range of personal and business banking services including chequing and savings accounts, credit cards, mortgages, loans, lines of credit, and retirement planning.

What are the business hours for TD Canada Trust Branch and ATM in Burnaby?

The branch is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.