TD Canada Trust Branch and ATM

2.6
109 reviews

About

BankATMBusiness Banking Service
From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.

Details

  • Drive-throughNot available

Location

TD Canada Trust Branch and ATM
1933 Willingdon Ave, Burnaby, BC
V5C5J3, Canada

Hours

Reviews

2.6
109 reviews
5 stars
33
4 stars
10
3 stars
5
2 stars
1
1 star
60
  • PK
    Pankaj Katyal
    Oct 27, 2025
    1.0
    I recently had a frustrating experience at this bank branch. I deposited a cheque, and unlike in the past where all cheques were cleared immediately, this time they put a hold on my funds. I approached the managers for assistance, hoping for some clarity or resolution, but unfortunately, they were unhelpful and did not provide any satisfactory solutions. I needed those funds for some emergency use. It's disappointing to see such inconsistency in service. I expect better from my bank, especially when it comes to handling deposits. I hope they work on improving their customer service and transparency moving forward. Otherwise I have to look for another option :(
  • JK
    Jana Kht
    Sep 29, 2025
    1.0
    Possibly the SLOWEST bank i’ve ever been too. Insane how you have to wait 25 minutes just to see a teller
  • EE
    elham esfahani
    Sep 22, 2025
    5.0
    I had an amazing experience at this branch. Ethan Lee was very efficient, knowledgeable, and professional. He patiently answered all my questions and guided me step by step through my application. Truly excellent customer service – thank you, Ethan!
  • FG
    Fraser Griswolds
    Sep 1, 2025
    5.0
    Great service from personal banking associate Zeus Ashak, he went beyond as a bank teller. Zeus solve the issue I had on my smart phone the cell phone store could not. Thank you so much Zeus.
  • JM
    john matas
    Aug 1, 2025
    1.0
    I have been a client for 20 years at TD Bank. Before they merged with Canada trust. Have been depositing my pay check same amount every two weeks for last 4 years. Now without explanation they have decided to hold my pay checks. Have other products from TD in great outstanding status, good credit rating. Absolutely ridiculous. Very disappointed. No issues at any other branch treated with respect and smile. Here. Not a chance. Horrible customer service from the customer service manager and branch manager. Cannot believe that this is the way of saying thank you for being a loyal client for 20 years. Moving my business elsewhere where you get treated with respect and appreciation. Because you will not get that at this branch.

Frequently Asked Questions About TD Canada Trust Branch and ATM

What services does TD Canada Trust Branch and ATM offer?

They offer personal and business banking services including chequing & savings accounts, credit cards, mortgages, loans, lines of credit, and retirement planning.

Where is the TD Canada Trust Branch and ATM located?

It is located at 1933 Willingdon Ave, Burnaby, BC, V5C5J3, Canada.