National Bank of Arizona

3.0
4 reviews

About

Bank
National Bank of Arizona's Williams Branch proudly serves clients in Williams. Enjoy the benefits of knowledgeable, helpful bankers to get answers to banking questions and benefit from our collection of services, including checking, savings, business and personal loans, home loans, credit cards, wealth management, and more.

Location

National Bank of Arizona
314 W Route 66, Williams, AZ
86046, United States

Hours

Reviews

3.0
4 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • GP
    Gary Preston
    Jun 11, 2025
    1.0
    I had high hopes for banking with NBAZ as I was told by the branch manager in Williams that this was a great, friendly, helpful small town bank. After 3 years as a customer, I'm totally fed up with this bank that majors on poor customer service, unfriendly tellers, inefficient systems, and a facility that doesn't even have exterior doors that work properly. I have yet to come into the bank and been greeted by a teller who knew the importance of a smile and simple greeting of "Good morning, how can I help you?" I've stood in a line of 5 customers and only 2 tellers are functioning, while every other bank employee is too busy to even look up and see that customers are waiting. This week I went to the bank to make a deposit of a government IRS refund check (<$500) and a simple withdrawal from my joint checking account. One teller was at the service window and she was on the phone! She never looked up or called for another teller to step up. After I waited for a teller to realize I was a waiting customer, my two simple transactions took 9 minutes and the approval of a bank supervisor! And not once did the teller show any interest in offering a smile, greeting, or apology for the poor service. I hope other NBAZ branches are better than the one in Williams, but I'm done with this sorry branch. The branch manager should be fired and someone replace who cares about customer service and knows how to train employees to focus on superior customer service that puts the customer ahead of their menial tasks that keep their eyes glued to their desks.
  • PH
    P Hauser
    Sep 23, 2024
    5.0
    Everyone at the National Bank must be hired for their customer service skills, because they are all wonderful to work with.
  • VV
    valerie vicari
    May 8, 2023
    5.0
    Rarely have to wait. Everyone is helpful and courteous. Convenient.
  • DC
    Dana Comer
    Jul 15, 2022
    1.0
    The staff in williams are all great but when my card is canceled just about every 2 weeks limiting my money to me this IS A BIG PROBLEM FOR ME FIX IT OR BYE BYE

Frequently Asked Questions About National Bank of Arizona

Where is the National Bank of Arizona's Williams branch located?

It is located at 314 W Route 66, Williams, AZ 86046, USA.

What are the National Bank of Arizona's Williams branch hours of operation?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.