National Bank of Arizona

Reviews

• TT

  The Wood Group Tucson

  Nov 19, 2025
  5.0
  Working with Rachael Morczynski has been an absolute game changer for the business people I've referred to her. She has a rare combination of deep banking expertise and genuine care for the people she serves. Whether you’re navigating SBA options or exploring other loan products, she takes the time to understand your needs and build smart, effective solutions. Rachael doesn’t just provide banking services—she offers peace of mind. She helps business owners manage cash flow, plan ahead, and sleep better at night. Whether this is your first year in business or your thirtieth, Rachael is the advisor and advocate you want in your corner. I couldn’t recommend her more highly.
• NW

  Nathan Willey

  Jan 7, 2025
  5.0
  Banker Mathew helpful
• LF

  Laurence Fair

  Jun 19, 2023
  2.0
  I was referred to National Bank of Arizona as a place to open a business account. My wife and I met with Rachael, the branch manager and business manager. My wife and I feel three or four guarantees were made by Rachael to get us to sign up for the business account. We were guaranteed our funds would be available next day, then in three to four days, and it actually took a little over a week. Once our founds were finally available, we didn't have our debit cards so I had to use Zelle or wires to transfer money to other businesses and myself. This was also difficult because the banks Zelle department repeatedly froze my Zelle account due to "risky" transactions even though I was sending money to myself or other verified Zelle participants that I had previously Zelle'd. While opening our initial business account, before we were aware of the issues, we decided to open three other accounts... another business account and two joint personal accounts. WE were told those accounts would be available for use after 48 to 72 hours. They were never available. All return contact from the branch manager, Rachael, ceased until she reached out to make me aware we couldn't have a business account with their bank. That was about a month after opening the initial business account, and three weeks after our initial issue with her. Now, ironically, after being told we could no longer do business with their bank, Rachael was extremely helpful. My wife and I are extremely disappointed with the unprofessionalism we received during our brief time at National Bank of Arizona.
• DR

  Dora Lucia Rengifo

  Oct 19, 2022
  1.0
  Today I went to the branch at 4:45pm and the branch and the drive through was closed! This branch is located at 1985 E. River Rd in Tucson - Closing early without a notice is bad for customers- I checked on line and it is very clear the closing hours are 5:00pm Monday-Friday -

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