Hughes Federal Credit Union

3.6
109 reviews
UA Debit Card Designs

About

Credit UnionBankATMMortgage Broker
Ranked by Forbes among the top credit unions in Arizona, Hughes Federal Credit Union's mission is to always make a positive difference in each member's financial life. We are a member-owned, not-for-profit financial cooperative based in Tucson, Arizona, that returns its profits to members through higher savings rates, lower loan rates, interest-earning checking, and fewer and lower fees.

Details

  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

Hughes Federal Credit Union
280 N Pantano Rd, Tucson, AZ
85710, United States

Hours

Reviews

3.6
109 reviews
5 stars
63
4 stars
7
3 stars
2
2 stars
3
1 star
34
  • AA
    Adam Amerine
    Oct 6, 2025
    1.0
    Worst place to try and actually talk to a human!! Every time you call you get routed to the call center and they can't help you with most problems. Why even have a number for people to call. SO DAMN RIDICULOUS!!!!!!!!!!!!!!!
  • SS
    septer scores
    Sep 16, 2025
    1.0
    Over 10 minutes on hold to have to be sent to a specialist that would call me at there own leisure. What a joke.
  • RJ
    Robert Johnson
    Aug 16, 2025
    5.0
    Vanessa Cooper was very knowledgeable and professional in working with me and solving my problem I would recommend Hughes Federal Credit Union to anyone.
  • PR
    paulina rodriguez
    Aug 15, 2025
    5.0
    I have been working with him im for my bank for years and always so so helpful and staff are always kind and talkative 😊
  • LJ
    Loki Jar
    Jul 24, 2025
    1.0
    They overcharged my account by well over $100, refused to admit their mistake but corrected it, then reapplied the same charge a few days after I cleared it up. They could not give me a reason for the charge, just kept transferring me to different people who didn't know why there was a charge and they told me "the easiest way to remove it is to just pay it, even though it's not a legitimate charge." They pulled the money out of my savings without asking to cover the fee, I recieved a statement saying the new balance was $5 which i was going to just give them but when I called to pay, suddenly the new balance is $280. I haven't even used it! How did we go from $5 to $280 in 3 days when there are no fees on this card? They didn't know that either but once again "its easiest to remove if you just pay it, we understand its not a legitimate charge, we're sorry." They are in the business of taking your money and they don't even know why.

Frequently Asked Questions About Hughes Federal Credit Union

What are the regular lobby hours for Hughes Federal Credit Union Pantano Branch?

The lobby is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

When is the drive-through open at Hughes Federal Credit Union Pantano Branch?

The drive-through is open Monday to Thursday from 7:30 AM to 5:00 PM, Friday until 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.