Ranked by Forbes among the top credit unions in Arizona, Hughes Federal Credit Union's mission is to always make a positive difference in each member's financial life. We are a member-owned, not-for-profit financial cooperative based in Tucson, Arizona, that returns its profits to members through higher savings rates, lower loan rates, interest-earning checking, and fewer and lower fees.
Worst place to try and actually talk to a human!! Every time you call you get routed to the call center and they can't help you with most problems. Why even have a number for people to call. SO DAMN RIDICULOUS!!!!!!!!!!!!!!!
SS
septer scores
Sep 16, 2025
1.0
Over 10 minutes on hold to have to be sent to a specialist that would call me at there own leisure. What a joke.
RJ
Robert Johnson
Aug 16, 2025
5.0
Vanessa Cooper was very knowledgeable and professional in working with me and solving my problem I would recommend Hughes Federal Credit Union to anyone.
PR
paulina rodriguez
Aug 15, 2025
5.0
I have been working with him im for my bank for years and always so so helpful and staff are always kind and talkative 😊
LJ
Loki Jar
Jul 24, 2025
1.0
They overcharged my account by well over $100, refused to admit their mistake but corrected it, then reapplied the same charge a few days after I cleared it up. They could not give me a reason for the charge, just kept transferring me to different people who didn't know why there was a charge and they told me "the easiest way to remove it is to just pay it, even though it's not a legitimate charge." They pulled the money out of my savings without asking to cover the fee, I recieved a statement saying the new balance was $5 which i was going to just give them but when I called to pay, suddenly the new balance is $280. I haven't even used it! How did we go from $5 to $280 in 3 days when there are no fees on this card? They didn't know that either but once again "its easiest to remove if you just pay it, we understand its not a legitimate charge, we're sorry." They are in the business of taking your money and they don't even know why.
Frequently Asked Questions About Hughes Federal Credit Union
What are the regular lobby hours for Hughes Federal Credit Union Pantano Branch?
The lobby is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
When is the drive-through open at Hughes Federal Credit Union Pantano Branch?
The drive-through is open Monday to Thursday from 7:30 AM to 5:00 PM, Friday until 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does Hughes Federal Credit Union Pantano Branch offer wheelchair accessible facilities?
Yes, the Pantano Branch has wheelchair accessible entrances and parking for members with disabilities.
What financial products does Hughes Federal Credit Union Pantano Branch provide?
They offer checking and savings accounts, auto and home equity loans, credit cards, youth savings accounts, certificates, student loans, and mortgage loans.
Can I make an appointment for lobby services at Hughes Federal Credit Union Pantano Branch?
Yes, you can make an appointment for lobby services via their online reservation page.
How can I contact Hughes Federal Credit Union Pantano Branch?
You can reach them by phone at +1 520-794-8341 or via email at email@hughesfcu.org.
What languages are supported at Hughes Federal Credit Union Pantano Branch?
The branch supports services in English and Spanish.
Where is Hughes Federal Credit Union Pantano Branch located?
The branch is located at 280 N Pantano Rd, Tucson, AZ 85710, USA.
What nearby dining options are available around Hughes Federal Credit Union Pantano Branch?
Nearby restaurants include Salsa Verde Restaurant offering Mexican and American dishes, Yokohama Asian Express for Asian cuisine, Daglio's sandwich shop, Hungry Howie’s Pizza, and La Mesa Tortillas for Mexican food.
Are there nearby financial institutions and ATMs close to Hughes Federal Credit Union Pantano Branch?
Yes, Pima Federal Credit Union and a Hughes ATM are located nearby, providing convenient options for banking and cash withdrawal.
What nearby amenities can I visit before or after my appointment at Hughes Federal Credit Union Pantano Branch?
You can visit nearby places like Sprouts Farmers Market for groceries, Sephora for beauty products, and headlines Hair Styles for salon services.