Wells Fargo Bank

2.7
76 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
15564 W Waddell Rd, Surprise, AZ
85379, United States

Hours

Reviews

2.7
76 reviews
5 stars
27
4 stars
4
3 stars
1
2 stars
4
1 star
40
  • JN
    Julie Neff
    Nov 11, 2025
    1.0
    We went there last week and needed a notary. The notary rushed us and said certain parts weren't for him to sign. They all said notary. We got the email today saying the papers aren't complete because he didn't sign them. We also wanted to sit for five minutes and get the paperwork in order. He said no because he has appointments. We sat in the lobby and the guy didn't have a single appointment. He went and spoke to a female banker and then sat in his office. I've never had such poor customer service at Wells Fargo. We will be going to a different location for a different notary to finish our paperwork. Update: we went to the UPS store at Dysart and Camelback. If you ever need a notary, go there. The lady actually read the instructions. At Wells Fargo, the notary did not do that and he started using blue ink, when it said use black ink. His stamp wasn't pressed down correctly, resulting in a smudge, and apparently the home loan place is very strict about it.
  • DD
    Danny
    Oct 20, 2025
    5.0
    Went to close a checking account and Ruben was very helpful! This was a fast smooth transaction, no complaints here; Ruben was outstanding.
  • MM
    Mel Mar
    Sep 18, 2025
    1.0
    Terrible service I took a check from them and they still talked to the person who wrote the check according to verify total verification that everything was fine even so he did not want to change the check and made me lose more than an hour oh not at all. Don't go to that bank, it doesn't work. They are incompetent. Her name was Keyla.
  • HZ
    Hana Z
    Jul 23, 2025
    5.0
    Karolyn was very helpful. She was friendly and kind when I came in.
  • CR
    Clint Reinfried
    May 31, 2025
    5.0
    I’ve been banking with Wells Fargo for 15 years. Always been a wonderful experience. Especially in this bank! The tellers are so nice and helpful. The manager seems to be doing his job well. The customer service is top notch. Thank you all who work at this location. Keep it up!

Frequently Asked Questions About Wells Fargo Bank

What types of banking services does Wells Fargo Bank offer at this location?

Wells Fargo Bank offers deposit products including personal and business checking accounts, credit cards, savings tools, and a full suite of banking solutions.

What are the regular business hours for Wells Fargo Bank on weekdays?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM.