MidFirst Bank offers a full range of personal, commercial, business, trust, wealth management, private banking, and mortgage products and services. As the largest privately owned bank in the United States, MidFirst Bank occupies a rare position within the banking industry and provides its customers a special brand of banking. MidFirst Bank has banking centers in Oklahoma, Arizona, Colorado and Texas, and it provides commercial lending, wealth management and private banking nationally.
Customer service is top notch. I am always greeted by name by the tellers and everyone is so kind and helpful.
RS
robert “Birdman” sorrell
Oct 8, 2025
5.0
These people are always friendly and extreamly helpful you can't go wrong banking here.
RM
Richard Marks
Sep 18, 2025
5.0
Best client service I have seen in years. They hire the right people to achieve there goals of being the friendliest and effective bank in the State.
DI
Daniel Ikeda
Aug 28, 2025
5.0
I really like banking with MidFirst bank. They always welcome you when you come into the bank or through the drive through. They are always quick getting me in and out and I appreciate that.
MS
Malissa Sue
Aug 21, 2025
1.0
I have banked with MidFirst since before my son was born , I think almost 12 years now. I haven’t had much of a problem until recently. They upped the cost of overdrafts since Covid, knowing people are struggling so they raise the price of your struggle. Customer service at this location is horrendous and they can charge up to 5 overdrafts a day for $35 a pop. So many people have revised how they bank because it is 2025… not 2010. There are now banks with NO overdrafts (even on ACH). I finally made the decision after 12 years that I will no longer be taken advantage of by this awful bank. They were okay 10 years ago, but their online banking system (I think Vios owns it) is completely inaccurate. It makes it look like you have money that you really don’t have so they can pin you with overdrafts. This is disgusting behavior and has only gotten worse with the online banking update. I am a single mother and I simply cannot afford to bank with them. They took nearly half of my paycheck in 2 days with overdrafts. Capital one 360 has no overdrafts, great customer service and I don’t have to worry about how I’m going to feed my kid because my bank robbed me again. Fun fact: a banker was punched in the face and arrested this week at one of their locations. I could honestly see why! If MidFirst doesn’t change their ways, there won’t be a MidFirst in 5 years. People will leave in the droves!
What are the regular banking hours for MidFirst Bank at 16976 W Bell Rd., Surprise, AZ?
MidFirst Bank at 16976 W Bell Rd. is open Monday through Friday from 9:00 AM to 6:00 PM and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does MidFirst Bank offer drive-through banking services?
Yes, MidFirst Bank provides a drive-through service available Monday through Friday from 9:00 AM to 6:00 PM and on Saturdays from 9:00 AM to 1:00 PM. The drive-through is closed on Sundays.
Is there wheelchair accessible parking and entrance at this MidFirst Bank location?
Yes, this MidFirst Bank location has wheelchair accessible parking and entrance to accommodate customers with disabilities.
What banking services does MidFirst Bank offer?
MidFirst Bank offers a full range of personal, commercial, business, trust, wealth management, private banking, and mortgage products and services.
Can I schedule an appointment or reservation at MidFirst Bank?
MidFirst Bank does not require appointments, but you can schedule one online through their reservation system if preferred.
What special services are available at the MidFirst Bank at 16976 W Bell Rd.?
Special services at this location include a night deposit, coin counter, notary services, safe deposit boxes, an ATM, and drive-thru banking.
Is MidFirst Bank open on federal holidays?
MidFirst Bank closes on some federal holidays such as Veterans Day (November 11) and Christmas Day (December 25). On other holidays, like Thanksgiving Day (November 26) and New Year's Eve (December 31), reduced hours apply.
What nearby healthcare services are around MidFirst Bank?
Nearby healthcare services include Spooner Surprise for physical and occupational therapy, Radiant Complexions Dermatology Clinic, Advanced Laser Dentistry, and Active EyeCare of Surprise for optometry.
Are there convenient dining options near MidFirst Bank?
Yes, you can find Oregano's Italian Restaurant and Oscar's Taco Shop near the bank, perfect for a meal before or after your banking visit.
Where can customers get car services near MidFirst Bank?
Super Star Car Wash and Firestone Complete Auto Care are close by for car washing and auto repair services, making it convenient to take care of your vehicle while banking.