Business Details
About
BankNew York Community Bank
Flagstar Bank in Surprise, AZ brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
9 reviews
5 stars
7
4 stars
1
3 stars0
2 stars0
1 star
1
- TST.M. SwaseyNov 1, 20251.0This is by far the worst bank ever. They don’t know the answers to the easiest questions. I don’t even know how this bank is in business. Latest example, called to get a statement on my heloc, they said they don’t have anything past March 2025 and they must have sold my loan, but they are the ones that deduct my payments. Steer clear of this business!
- BBBruce BrinkerJul 1, 20255.0I have opened my business account about 2 moths ago ; I was helped by Clara D. and since then I have been help by Jessica M and Maria A. I have found them very knowledgeable and help full. Flagstar's on line banking and mobile apps are user friendly. I have also open a number of personal accounts. I left Chase after 30ys to go to Flagstar Bank
- RBRusty BronseJul 11, 20225.0Customer service is great here, it amazes me walking into a place and all the staff says hello and knows my name, reminds me of Cheers lol.
- SSsuchsweetthunder05Feb 18, 20205.0Best combination of "intimate customer service" with "big bank" website and online tools! Most of all, everyone from the teller to the branch manager greets me by first name on every visit! Bank here vs. the "Behometh" banks and find out about true customer service today with great rates and account options!
Frequently Asked Questions About Flagstar Bank
What services does Flagstar Bank in Surprise, AZ offer?
Flagstar Bank offers a full suite of consumer banking solutions including everyday checking and high-yield savings accounts, CDs, lending, financial planning, safe deposit boxes, and ATM services.
What are the regular business hours of Flagstar Bank in Surprise?
Flagstar Bank is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Is there wheelchair accessibility at the Flagstar Bank branch?
Yes, the Surprise Flagstar Bank branch has a wheelchair accessible entrance and parking for customers with disabilities.
Does the Surprise Flagstar Bank branch offer drive-through banking?
Yes, this Flagstar Bank location features a drive-through service for customer convenience.
Can I access Flagstar Bank's mobile banking?
Yes, Flagstar Bank offers a mobile banking app available for iOS and Android devices to help you bank on the go.
What is the contact phone number for the Flagstar Bank in Surprise, AZ?
You can reach Flagstar Bank in Surprise by calling their main phone number at +1 623-974-6200 or their toll-free number at +1 877-786-6560.
Where is Flagstar Bank located in Surprise, Arizona?
Flagstar Bank is located at 14543 West Grand Avenue, Surprise, AZ 85374, USA.
Are there any nearby restaurants where I can eat before or after visiting Flagstar Bank?
Yes, nearby you can visit Ray's Pizza, Village Inn, McDonald's, or Fuzzy's Sports Grill for a variety of dining options before or after your banking visit.
Is there a Starbucks near the Flagstar Bank branch in Surprise?
Yes, there are multiple Starbucks locations nearby where you can grab coffee and relax before or after your banking appointment.
Can I find other banking services close to Flagstar Bank in Surprise?
Yes, nearby financial services include AmTrust Bank and a Wells Fargo ATM for your convenience.