Business Details
About
Bank
Flagstar Bank in Surprise, AZ brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
9 reviews
5 stars
7
4 stars
1
3 stars0
2 stars0
1 star
1
- TST.M. SwaseyNov 1, 20251.0This is by far the worst bank ever. They don’t know the answers to the easiest questions. I don’t even know how this bank is in business. Latest example, called to get a statement on my heloc, they said they don’t have anything past March 2025 and they must have sold my loan, but they are the ones that deduct my payments. Steer clear of this business!
- AOAriel OrtegaJul 10, 20255.0I opened a Flagstar account earlier this year due to their rates, but have stayed due to their customer service. Jessica M. has gone above and beyond to ensure my banking needs are met and has been nothing short of amazing! I live out of town and being able to simply pick up the phone and call her directly to assist with transactions has been exceptional. She truly sets this branch apart from other locations and banks. Thank you Jessica!
- BBBruce BrinkerJul 1, 20255.0I have opened my business account about 2 moths ago ; I was helped by Clara D. and since then I have been help by Jessica M and Maria A. I have found them very knowledgeable and help full. Flagstar's on line banking and mobile apps are user friendly. I have also open a number of personal accounts. I left Chase after 30ys to go to Flagstar Bank
- JAJess AskerothJun 28, 20255.0We have been customers at Flagstar Bank for a few years now. Clara is amazing. She is capable and competent. She has helped me through some confusing financial revocable trust issues. Thank you for your expertise Clara. All the best.
Frequently Asked Questions About Flagstar Bank
What services does Flagstar Bank in Surprise, AZ offer?
Flagstar Bank offers a full suite of consumer banking solutions including everyday checking and high-yield savings accounts, CDs, lending, financial planning, safe deposit boxes, and ATM services.
What are the regular business hours of Flagstar Bank in Surprise?
Flagstar Bank is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Is there wheelchair accessibility at the Flagstar Bank branch?
Yes, the Surprise Flagstar Bank branch has a wheelchair accessible entrance and parking for customers with disabilities.
Does the Surprise Flagstar Bank branch offer drive-through banking?
Yes, this Flagstar Bank location features a drive-through service for customer convenience.
Can I access Flagstar Bank's mobile banking?
Yes, Flagstar Bank offers a mobile banking app available for iOS and Android devices to help you bank on the go.
What is the contact phone number for the Flagstar Bank in Surprise, AZ?
You can reach Flagstar Bank in Surprise by calling their main phone number at +1 623-974-6200 or their toll-free number at +1 877-786-6560.
Where is Flagstar Bank located in Surprise, Arizona?
Flagstar Bank is located at 14543 West Grand Avenue, Surprise, AZ 85374, USA.
Are there any nearby restaurants where I can eat before or after visiting Flagstar Bank?
Yes, nearby you can visit Ray's Pizza, Village Inn, McDonald's, or Fuzzy's Sports Grill for a variety of dining options before or after your banking visit.
Is there a Starbucks near the Flagstar Bank branch in Surprise?
Yes, there are multiple Starbucks locations nearby where you can grab coffee and relax before or after your banking appointment.
Can I find other banking services close to Flagstar Bank in Surprise?
Yes, nearby financial services include AmTrust Bank and a Wells Fargo ATM for your convenience.