Desert Financial Credit Union - Surprise Greenway Fry's

4.5
110 reviews
Desert Financial Logo for Google My Business Cover Photo

About

Credit UnionBankFinancial PlannerCar Finance and Loan Company
Located inside Fry's on Greenway Road, west of the 303 freeway. ATM open 6:00AM - 10:00PM daily, same as store hours (subject to change). Since 1939, we’ve helped thousands of members save money and achieve their dreams. We’ve grown from a small credit union serving the educational community to the Valley’s largest credit union, dedicated to serving Arizona residents statewide.

Details

  • Onsite servicesAvailable

Location

Desert Financial Credit Union - Surprise Greenway Fry's
15215 N. Cotton Ln., Surprise, AZ
85388, United States

Hours

Reviews

4.5
110 reviews
5 stars
96
4 stars
0
3 stars
3
2 stars
0
1 star
11
  • RR
    Ryan
    3 days ago
    1.0
    Tell you one thing it's another, have to chase down to get a response. Horrible communication
  • RC
    Rosario Castillo
    Nov 3, 2025
    5.0
    I am blessed to have Sonia help me. Sonia went above and beyond for me. I look forward to banking with Desert Financial because of your amazing Banker Sonia.
  • TG
    tim green
    Oct 14, 2025
    5.0
    SONIA WAS SOOOOOO AWESOME I AM TECHNOLOGICALLY SORRY TERRIBLE!! Sonia SPENT SOOO MUCH TIME ON ME & MY ISSUES I CANNOT THANK HER♥️♥️♥️& DESERT FINANCIAL FOR YOUR SERVICE
  • CG
    carmelita ginivan
    Aug 27, 2025
    5.0
    Ms. Janelle, a bank officer in Desert Financial Credit Union, situated in Cotton Lane, Surprise assisted me above and beyond when I came to the branch distraught. Our account was debited twice by a company that we deal with every month. She didn't dismiss me, but, she stayed with me while I spoke with the company involved. Ms. Janelle gave me the go ahead to resolve my issue. She didn't spoon fed me, which I truly appreciated. She was attentive and got involved when needed to speak and make sure that the party involved was made aware that a bank officer was present to advise. Thank tou for having wonderful staff serving the community where most clients are seniors. These staff are young and fully aware of their roles. They are professional, kind and thoughtful. Thank you 😃❣️❣️
  • SO
    Sherry Owens
    Jun 5, 2025
    1.0
    I’ve waited in line for 10 minutes to reach a teller. They only have one open and working. The ATM isn’t working and now the line of people is up to 6 people. Everyone is irritated in line. The second teller sitting at the desk was helping someone they left for 5 minutes she doesn’t help anyone else and then the customer shows up again. Clearly they needed to see the banker in the office. The customer service at this branch is awful and slow.

Frequently Asked Questions About Desert Financial Credit Union - Surprise Greenway Fry's

Where is Desert Financial Credit Union - Surprise Greenway Fry's located?

It is located at 15215 N. Cotton Ln., inside Fry's on Greenway Road in Surprise, AZ 85388, west of the 303 freeway.

What are the regular business hours for the Surprise Greenway Fry's branch?

The branch is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.