Wells Fargo Bank

Reviews

• JD

  Julie D

  Jan 5, 2026
  1.0
  Very rude teller, had to threaten to close my account to talk to a banker. manager over the tellers wouldn't even get out of her chair to help. Branch manager was very helpful once I got to him.
• SP

  Stephanie Poe

  Aug 27, 2025
  5.0
  Everyone here was so helpful to me, even though I only hold my car title through this brand.
• TR

  Tianna Rose

  Jul 8, 2023
  1.0
  I went to this location to get some information on their high interest money market accounts. I’ve had a checking account with Wells Fargo since I was 16. That account isn’t used as much now, but I keep a significant amount of money in there. I was interested in maximizing my earning potential with everything I had saved. Unfortunately, upon entering the branch, my first interaction with the teller was very awkward. I asked her about high interest accounts and she stated that I needed to talk to a private banker, however they were apparently busy and that I would need to come back with an appointment. They also didn’t have information on appointments or a business card when I asked. I then asked if she knew the annual percentage yields of their accounts. She sort of gave me a blank stare, clearly had no idea what the rates may be. There was another individual behind her, that had just been scrolling on his phone, who told me to just go online. I was pretty astonished they were so unprofessional and had no knowledge of their accounts. I’m obviously here to move large sums of money into your bank and they acted like they could care less about my business. It ended with the teller suggesting that I take a pamphlet from the teller counter, to learn more. To my surprise, the said pamphlet was about overdraft fees.. okay thanks, not helpful. 🤡 For anyone that’s interested I moved my money over to PNC bank and that one gives me 4.2 percent.
• EB

  Ethan Brownfield

  Aug 22, 2019
  1.0
  This particular Wells Fargo Location has extremely terrible customer service. On multiple occasions I have noticed 4-5 employees standing around doing absolutely nothing while there is an obvious line growing. Today I waited 10 minutes in line while I watched 3 tellers have a long conversation, completely ignoring all the waiting guest in line. Only after I pointed it out to a manager did they actually join in to help. Avoid this location if you can.

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