This one's overdue...
We have had several A+ visits at this location...
Kendra is great to deal with.
She gets an extra star.
TB
Ty Bond
Nov 4, 2025
5.0
Excellent professional service - the best in AZ actually!
CF
Cheyenne Fish
Oct 9, 2025
1.0
Went in to cosign for my brother and was asking questions about how it worked. The lady told me that she wouldn't allow me to cosign because I seemed unsure (they were unable to even answer any of my questions, very unprofessional and they treated my brother like he was stupid.) My brother flipped them off from outside because he felt disrespected, which was wrong of him, but the employees proceeded to call the police on him. Very trashy for him to do that lol but didn't warrant him getting in trouble with the law. The police threatened to arrest my brother over him briefly flipping them off from the parking lot. Very rude employees and I didn't appreciate the way we were treated.
DK
David K
Sep 6, 2025
5.0
My wife and I went into the Desert Financial in Prescott. I have had to take over my mom's bills and finances due to her needing assisted living.
Trying to figure where some of her money went was starting to worry me because my mom has been getting forgetful. But, Jensine "Jennie" Bottlemy was a fantastic problem solver! She was so helpful and friendly, and great at "numbers detective work!"
We were very relieved to find where the mistake was and that nothing was missing. Thank you Jennie for helping out in a stressful time🙏
PF
Patrick Fish
Aug 29, 2025
1.0
Son went in to get a loan. Some strange dude was allowed to tell my son not to cosign. Loan officer was very very unprofessional and didn't protect his privacy. Loan officer said they won't do the Loan after driving into town with the cosigner. Cosigner had simple questions about the loan but Loan officer was not interested in answering and acted really shifty towards my kiddos. My son flipped her the bird from outside and she called the cops on him. They didn't do shit but I made sure that corporate knew. Don't trust them they will not protect your privacy.
Frequently Asked Questions About Desert Financial Credit Union - Willow Creek
What are the regular operating hours for Desert Financial Credit Union - Willow Creek branch?
The branch is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is there 24/7 ATM access at the Desert Financial Credit Union - Willow Creek branch?
Yes, the ATM is open daily 24/7 for your convenience.
Where is the Desert Financial Credit Union - Willow Creek branch located?
It is located at 3179 Lakeview Plaza Lane, Prescott, AZ 86301, in the Willow Creek neighborhood.
What financial products does Desert Financial Credit Union offer at the Willow Creek branch?
The branch offers checking and savings accounts, loans, mortgages, auto loans, and home equity lines of credit (HELOC).
What types of services are available at Desert Financial Credit Union - Willow Creek?
Services include banking, loans, notary, insurance, investments, financial coaching, business banking, and other financial services.
How can I contact the Desert Financial Credit Union - Willow Creek branch?
You can call their main phone number at +1 928-233-7000 or email WeCare@DesertFinancial.com for assistance.
Are there any convenient places to eat near Desert Financial Credit Union - Willow Creek?
Yes, nearby you can find Dairy Queen and McDonald's for quick meals and fast food options.
What nearby locations can help with shipping or postal services?
There are UPS Access Point locations nearby that provide courier, delivery, and shipping services, making it easy to handle packages before or after visiting the credit union.
Where can I get coffee close to Desert Financial Credit Union - Willow Creek?
Nearby coffee shops include Dutch Bros Coffee and Method Coffee, great spots to grab a drink before or after your banking visit.
Are there nearby amenities for outdoor activities or pets near the Willow Creek branch?
Yes, the Willow Creek Dog Park is close by, providing a spot to enjoy outdoor time or bring your pet.