Desert Financial Credit Union - Willow Creek

4.0
24 reviews
Desert Financial Logo for Google My Business Cover Photo

About

Credit Union
Willow Creek Branch

Details

  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

Desert Financial Credit Union - Willow Creek
3179 Lakeview Plaza Lane, Prescott, AZ
86301, United States

Hours

Reviews

4.0
24 reviews
5 stars
18
4 stars
0
3 stars
0
2 stars
0
1 star
6
  • MH
    Mark Hansen
    Jan 5, 2026
    5.0
    I will never go anywhere else. Kendra has helped me several times with international wires and she is always professional and efficient. Everyone in the branch is amazing! If you are at a bank and tired of fees or just being a number, transfer your accounts to Desert Financial like I did over 20 years ago. You’ll never go back to a bank!
  • JM
    Jerimiah Miller
    Dec 31, 2025
    1.0
    Absolutely garbage horrible customer service and lied over the phine just to make me drive here to tell me they can cash my check bymut have to hold the money for 90 days what a joke.
  • RO
    Roger Owens
    Dec 4, 2025
    5.0
    Your associates are always friendly, professional, polite and welcoming. As an older customer, all of the above are important. Keep up the good work!
  • MG
    Mike Gulley
    Nov 30, 2025
    5.0
    I was having a problem with my app and went to Desert Financial and was greeted professional by Clint who called in Greg to help. They took the time to help me. They went far above customer service. I walked out with knowledge and ability to use the app. Highly recommend letting them know how much I appreciated them
  • DO
    Debra Ott
    Nov 24, 2025
    5.0
    Kudos to Kendra, an employee at Desert Financial Credit Union, Prescott! Incredible “Customer Service” resolving an ongoing issue with a credit card account. 🙌

Frequently Asked Questions About Desert Financial Credit Union - Willow Creek

What are the regular operating hours for Desert Financial Credit Union - Willow Creek branch?

The branch is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.

Is there 24/7 ATM access at the Desert Financial Credit Union - Willow Creek branch?

Yes, the ATM is open daily 24/7 for your convenience.