Desert Financial Credit Union - Willow Creek

3.8
20 reviews
Desert Financial Logo for Google My Business Cover Photo

About

Credit Union
Willow Creek Branch

Details

  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

Desert Financial Credit Union - Willow Creek
3179 Lakeview Plaza Lane, Prescott, AZ
86301, United States

Hours

Reviews

3.8
20 reviews
5 stars
14
4 stars
0
3 stars
0
2 stars
0
1 star
6
  • TB
    Tom Barnes
    Nov 14, 2025
    5.0
    This one's overdue... We have had several A+ visits at this location... Kendra is great to deal with. She gets an extra star.
  • TB
    Ty Bond
    Nov 4, 2025
    5.0
    Excellent professional service - the best in AZ actually!
  • CF
    Cheyenne Fish
    Oct 9, 2025
    1.0
    Went in to cosign for my brother and was asking questions about how it worked. The lady told me that she wouldn't allow me to cosign because I seemed unsure (they were unable to even answer any of my questions, very unprofessional and they treated my brother like he was stupid.) My brother flipped them off from outside because he felt disrespected, which was wrong of him, but the employees proceeded to call the police on him. Very trashy for him to do that lol but didn't warrant him getting in trouble with the law. The police threatened to arrest my brother over him briefly flipping them off from the parking lot. Very rude employees and I didn't appreciate the way we were treated.
  • DK
    David K
    Sep 6, 2025
    5.0
    My wife and I went into the Desert Financial in Prescott. I have had to take over my mom's bills and finances due to her needing assisted living. Trying to figure where some of her money went was starting to worry me because my mom has been getting forgetful. But, Jensine "Jennie" Bottlemy was a fantastic problem solver! She was so helpful and friendly, and great at "numbers detective work!" We were very relieved to find where the mistake was and that nothing was missing. Thank you Jennie for helping out in a stressful time🙏
  • PF
    Patrick Fish
    Aug 29, 2025
    1.0
    Son went in to get a loan. Some strange dude was allowed to tell my son not to cosign. Loan officer was very very unprofessional and didn't protect his privacy. Loan officer said they won't do the Loan after driving into town with the cosigner. Cosigner had simple questions about the loan but Loan officer was not interested in answering and acted really shifty towards my kiddos. My son flipped her the bird from outside and she called the cops on him. They didn't do shit but I made sure that corporate knew. Don't trust them they will not protect your privacy.

Frequently Asked Questions About Desert Financial Credit Union - Willow Creek

What are the regular operating hours for Desert Financial Credit Union - Willow Creek branch?

The branch is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.

Is there 24/7 ATM access at the Desert Financial Credit Union - Willow Creek branch?

Yes, the ATM is open daily 24/7 for your convenience.