I will never go anywhere else. Kendra has helped me several times with international wires and she is always professional and efficient. Everyone in the branch is amazing! If you are at a bank and tired of fees or just being a number, transfer your accounts to Desert Financial like I did over 20 years ago. You’ll never go back to a bank!
JM
Jerimiah Miller
Dec 31, 2025
1.0
Absolutely garbage horrible customer service and lied over the phine just to make me drive here to tell me they can cash my check bymut have to hold the money for 90 days what a joke.
RO
Roger Owens
Dec 4, 2025
5.0
Your associates are always friendly, professional, polite and welcoming. As an older customer, all of the above are important. Keep up the good work!
MG
Mike Gulley
Nov 30, 2025
5.0
I was having a problem with my app and went to Desert Financial and was greeted professional by Clint who called in Greg to help. They took the time to help me. They went far above customer service. I walked out with knowledge and ability to use the app. Highly recommend letting them know how much I appreciated them
DO
Debra Ott
Nov 24, 2025
5.0
Kudos to Kendra, an employee at Desert Financial Credit Union, Prescott! Incredible “Customer Service” resolving an ongoing issue with a credit card account. 🙌
Frequently Asked Questions About Desert Financial Credit Union - Willow Creek
What are the regular operating hours for Desert Financial Credit Union - Willow Creek branch?
The branch is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is there 24/7 ATM access at the Desert Financial Credit Union - Willow Creek branch?
Yes, the ATM is open daily 24/7 for your convenience.
Where is the Desert Financial Credit Union - Willow Creek branch located?
It is located at 3179 Lakeview Plaza Lane, Prescott, AZ 86301, in the Willow Creek neighborhood.
What financial products does Desert Financial Credit Union offer at the Willow Creek branch?
The branch offers checking and savings accounts, loans, mortgages, auto loans, and home equity lines of credit (HELOC).
What types of services are available at Desert Financial Credit Union - Willow Creek?
Services include banking, loans, notary, insurance, investments, financial coaching, business banking, and other financial services.
How can I contact the Desert Financial Credit Union - Willow Creek branch?
You can call their main phone number at +1 928-233-7000 or email WeCare@DesertFinancial.com for assistance.
Are there any convenient places to eat near Desert Financial Credit Union - Willow Creek?
Yes, nearby you can find Dairy Queen and McDonald's for quick meals and fast food options.
What nearby locations can help with shipping or postal services?
There are UPS Access Point locations nearby that provide courier, delivery, and shipping services, making it easy to handle packages before or after visiting the credit union.
Where can I get coffee close to Desert Financial Credit Union - Willow Creek?
Nearby coffee shops include Dutch Bros Coffee and Method Coffee, great spots to grab a drink before or after your banking visit.
Are there nearby amenities for outdoor activities or pets near the Willow Creek branch?
Yes, the Willow Creek Dog Park is close by, providing a spot to enjoy outdoor time or bring your pet.