Wells Fargo Bank

2.7
69 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
5840 W Thomas Rd, Phoenix, AZ
85031, United States

Hours

Reviews

2.7
69 reviews
5 stars
25
4 stars
3
3 stars
5
2 stars
1
1 star
35
  • JC
    Jaqueline Hernandez Chavez
    Nov 18, 2025
    1.0
    Horrible experience Racial profiling was disrespectful and uncosiderate asked way to much out of topic questions or that were not professional completely outrageous by this mistreatment Jesus perezchica
  • FB
    Fanny Bernal
    Nov 18, 2025
    1.0
    One of the worst experiences I’ve had at the bank so far. Jesus was asking so many personal questions that shouldn’t be asked. Talking and whispering with other employees is not okay. Jesus at 5840 W Thomas is not a good person. Being a branch manager and being treated like this is not OKAY. 0/0 stars
  • MJ
    Melanie Jasper
    May 14, 2025
    1.0
    If I could rate a zero I would and hate to be the one to say it but if I were Mexican they would have helped. I needed a notary for something that takes 3 minutes top and there was no one in the bank. The teller comes back and tells me she working on something for the bank not with a customer. Now I’ve been a customer for 20 years and every time I’ve I go to this bank it’s a horrible experience. Get it together Wells yall don’t even acknowledge me when I dropped the boys and girls club deposit.
  • JS
    Juan Sanchez
    Jun 2, 2022
    1.0
    7 cajas solo una abierta 1
  • CH
    Christine Herrera
    Nov 9, 2020
    5.0
    Yasmine was amazing. I tried calling the 800 number which was very disappointing. Then googled one close to my house but that person was not very helpful. She basically pawned me off to another location. Didn't even try to help me. I then called another location and spoke with a more than helpful person by the name of Yasmin's who went above and beyond. She also gave me helpful hints on what to do so I might not have to go through this again. She deserves 10 stars.

Frequently Asked Questions About Wells Fargo Bank

What types of banking products and services does Wells Fargo Bank offer at this location?

This branch offers deposit products including personal and business checking accounts, credit cards, savings tools, and other banking solutions to manage everyday finances and plan for the future.

Where is Wells Fargo Bank located?

The bank is located at 5840 W Thomas Rd, Ste 110, Phoenix, AZ 85031, USA.