Wells Fargo Bank

2.5
97 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
3450 W Polk St, Phoenix, AZ
85009, United States

Hours

Reviews

2.5
97 reviews
5 stars
28
4 stars
6
3 stars
5
2 stars
3
1 star
55
  • DL
    Dawna Lewis
    Dec 10, 2025
    1.0
    Update for the reply: Mary can't help. You've lost a client that withdrew more than a house our of a CD. It's all over but the crying. You're rude. Need training on professionalism and customer service. No work ethic. No help. Rude. I had the unpleasant experience of visiting the Wells Fargo on 35th Ave. and Fillmore. The reason for my visit was to renew a CD that was maturing today. This CD was worth a VERY substantial amount of money. The parking lot was empty and a bit sketchy. I was leary of the neighborhood, but HAD to stop to get this CD in order for me to leave the country same day. There were two greeters and many employees working. Nobody seemed busy at all.. This would literally only taken TEN MINUTES as it did the last time at another They would NOT accommodate my requests. After 40+ years with this bank, I will be taking my money elsewhere. The lack of customer support and appreciation of my loyalty wasn't met at all. We did call the 800 number, closed the CD, am taking my business elsewhere. This was beyond unprofessional and shocking of this company. Avoid this branch period.
  • FS
    Fadi Sabeeh
    Nov 3, 2025
    1.0
    Terrible service went on November 3 in the morning guy helped me I didn’t know his name was wearing blue shirt he was very rude and took 30 minutes just to give me cash back not helpful at all
  • EB
    Efrain Betancourt
    Oct 30, 2025
    5.0
    i went there to talk to a banker and they are very polite and educated they are very professianals and can speak both spanish and english very clearly i dont know why other people complaint so much i think estan amargados
  • HV
    Humberto Valenzuela
    Aug 25, 2025
    1.0
    Two tellers and a line out the door. This bank doesnt make it easy to do business with.

Frequently Asked Questions About Wells Fargo Bank

What banking products does Wells Fargo Bank offer at the 3450 W Polk St location?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, savings tools, and other deposit products.

What are the operating hours for Wells Fargo Bank on weekdays?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM.