Flagstar Bank in Phoenix, AZ brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.
This review IS NOT directed at the local branch employees, they have tried everything that they can to help me. Since Flagstar bought Amtrust (aka) New York Community Bank, my debit cards get locked out at least once a day, but usually an average of 10 times a week
I get flagged for going to McDonald's and spending $6.79 we're going to the grocery store and buying eggs and potatoes and milk, if I order an Uber more than once a day it will shut my card down, if I try to book a hotel.
It's extremely embarrassing and it's costing me a lot of money and stress.
Today at 9:00 a.m. I'm going to go to my local branch and I'm going to close my business and personal accounts. The last call I just made to flag Stars customer service about 10 minutes ago was the last phone call I will ever make to them.
It should be called Flag-NO-STAR Bank.
MS
Mazin Salem
Aug 20, 2025
5.0
I recently opened both a personal and business account at Flagstar Bank, and I can’t say enough about the outstanding service I received. Starting a new business can feel overwhelming, but the team at this branch made the entire process smooth, supportive, and stress-free.
Michael in particular went above and beyond—he not only helped me get everything set up, but also made sure my accounts were linked properly, debit cards ordered, and external transfers working seamlessly. He even followed up afterward to ensure there were no issues and assisted me with the Referral program, which really shows his dedication to customer care.
What stood out most was the kindness, patience, and expertise that the staff brought to every interaction. Having someone take the time to answer all my questions and make sure I felt comfortable made all the difference. This level of service is exactly why I value inperson banking over online only options.
Highly recommend this Flagstar Bank branch for anyone looking for exceptional support, especially if you’re opening a new business account. Will be referring friends and family to this locstion based on my experience!
Thank you!
BW
brian waldon
Jun 28, 2024
5.0
The staff at flagstar bank were very polite and helpful I’m thankful for their great service
DN
Daniel Navarro
Nov 25, 2022
5.0
Is The Best Bank realtionship. Always treat you with care and respect. They do great work at this branch. If you are looking for a bank the best treat here.
Flagstar Bank is located at 100 East Camelback Road, Suite 136, Phoenix, AZ 85012, USA.
What are the regular business hours for Flagstar Bank?
Flagstar Bank is open Monday to Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 5:00 PM. The bank is closed on Saturdays and Sundays.
Is Flagstar Bank open on public holidays?
Flagstar Bank is closed on major holidays including November 11, November 27, and December 25, 2025.
Does Flagstar Bank require appointments for banking services?
No, Flagstar Bank does not require appointments; you can visit during business hours without prior scheduling.
Is there wheelchair access available at Flagstar Bank?
Yes, Flagstar Bank offers wheelchair accessible entrance and parking for customers with disabilities.
What banking brands are associated with this Flagstar Bank location?
This Flagstar Bank location is associated with several brands including AmTrust Bank, Atlantic Bank, Garden State Community Bank, New York Community Bank, and others, all divisions of Flagstar Bank, N.A.
What banking services are offered at Flagstar Bank Central & Camelback?
Flagstar Bank offers services including checking accounts, savings accounts, money market accounts, mortgages, mobile wallet, business and personal banking, as well as safe deposit and ATM services.
How can I access Flagstar Bank's mobile banking services?
You can bank on the go with Flagstar Mobile. The app is available for download on the App Store for iOS and Google Play for Android.
What are some nearby places near Flagstar Bank that I can visit?
Near Flagstar Bank, you can visit Uptown Plaza shopping center, several restaurants such as Dapper and Stout or Lou Malnati's, and beauty salons like PROSE Nails and Boardroom Salon For Men.
If I'm visiting Flagstar Bank, are there dining options nearby for before or after my banking?
Yes, you have many dining options nearby including Dapper and Stout (American restaurant), Sushi Vibe (Asian restaurant), Lou Malnati's (Italian pizza), and Shake Shack for fast food.
Are there personal care services near Flagstar Bank that customers might find convenient?
Yes, customers can visit several nearby personal care places such as PROSE Nails Uptown Phoenix for nail services, Hi Skin for skin care and spa treatments, and Boardroom Salon For Men for barber and hair services.