Flagstar Bank

4.2
10 reviews

About

Bank
Flagstar Bank in Phoenix, AZ brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.

Details

  • Requires appointmentNot available
  • Drive-throughNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Flagstar Bank
100 East Camelback Road, Phoenix, AZ
85012, United States

Hours

Reviews

4.2
10 reviews
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1 star
1
  • DC
    Diamondback Security Cameras
    Sep 11, 2025
    1.0
    This review IS NOT directed at the local branch employees, they have tried everything that they can to help me. Since Flagstar bought Amtrust (aka) New York Community Bank, my debit cards get locked out at least once a day, but usually an average of 10 times a week I get flagged for going to McDonald's and spending $6.79 we're going to the grocery store and buying eggs and potatoes and milk, if I order an Uber more than once a day it will shut my card down, if I try to book a hotel. It's extremely embarrassing and it's costing me a lot of money and stress. Today at 9:00 a.m. I'm going to go to my local branch and I'm going to close my business and personal accounts. The last call I just made to flag Stars customer service about 10 minutes ago was the last phone call I will ever make to them. It should be called Flag-NO-STAR Bank.
  • MS
    Mazin Salem
    Aug 20, 2025
    5.0
    I recently opened both a personal and business account at Flagstar Bank, and I can’t say enough about the outstanding service I received. Starting a new business can feel overwhelming, but the team at this branch made the entire process smooth, supportive, and stress-free. Michael in particular went above and beyond—he not only helped me get everything set up, but also made sure my accounts were linked properly, debit cards ordered, and external transfers working seamlessly. He even followed up afterward to ensure there were no issues and assisted me with the Referral program, which really shows his dedication to customer care. What stood out most was the kindness, patience, and expertise that the staff brought to every interaction. Having someone take the time to answer all my questions and make sure I felt comfortable made all the difference. This level of service is exactly why I value inperson banking over online only options. Highly recommend this Flagstar Bank branch for anyone looking for exceptional support, especially if you’re opening a new business account. Will be referring friends and family to this locstion based on my experience! Thank you!
  • BW
    brian waldon
    Jun 28, 2024
    5.0
    The staff at flagstar bank were very polite and helpful I’m thankful for their great service
  • DN
    Daniel Navarro
    Nov 25, 2022
    5.0
    Is The Best Bank realtionship. Always treat you with care and respect. They do great work at this branch. If you are looking for a bank the best treat here.

Frequently Asked Questions About Flagstar Bank

Where is Flagstar Bank located?

Flagstar Bank is located at 100 East Camelback Road, Suite 136, Phoenix, AZ 85012, USA.

What are the regular business hours for Flagstar Bank?

Flagstar Bank is open Monday to Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 5:00 PM. The bank is closed on Saturdays and Sundays.