Business Details
About
Credit UnionATMBankFinancial PlannerCar Finance and Loan CompanyDesert Financial Credit Union
Located east of the I-17 on Frontage Road, north of Bethany Home Road. ATM open 24/7 daily.
Since 1939, we’ve helped thousands of members save money and achieve their dreams. We’ve grown from a small credit union serving the educational community to the Valley’s largest credit union, dedicated to serving Arizona residents statewide.
Insured by NCUA | Equal Housing Opportunity
Details
- Drive-throughAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
- Wheelchair accessible entranceAvailable
Location
Desert Financial Credit Union - Phoenix Black Canyon
6633 N. Black Canyon Hwy., Phoenix, AZ
85015, United States
Hours
Reviews
3.7
140 reviews
5 stars
85
4 stars
9
3 stars
4
2 stars
9
1 star
33
- AAAaron2 days ago1.0Almost lost my truck over a penny mistake from this scam company. Paid off my car loan, or so I thought.. This company left a $0.01 in my account after I used the pay off account button, to make my payment. Six months goes by and I still dont have the title. They destroyed my credit score for six months because they kept a penny in my account. They also could have came and repo my car due to my account going "delinquent" over a penny. Stay far far far away from this garbage scam company, they should be shutdown for financial fraud.
- YRYonatan RaymondNov 29, 20255.0I always have positive, informative and helpful interactions at Desert Financial. I appreciate the the 2 tellers who helped me in my last 2 visits and the good advice from Jonathan when I have other questions. Thank you Desert Financial
- CSChris StutzmanNov 26, 20251.0They say one thing and do another. Thought it was a fluke so tried them again years later... Same result. This is the goodwill equivalent of a credit union. Still waiting on my fee refund where they said there would be no fees. Sent a letter like I was told to if I wanted someone to address it... No response... They said they're reach out... Still no response as expected.
- ECEvonne CarrSep 22, 20251.0Called ahead of time to confirm whether or not they provide cashiers checks to non members. The rep on the phone went to confirm with another employee and still provided incorrect information. The person I spoke with in person was unapologetic and showed no empathy. How hard is it to ensure your employees understand your policies? Do better.
- LBLinda BrennanAug 15, 20255.0The young lady was friendly and helpful. I always feel welcomed and never rushed.
Frequently Asked Questions About Desert Financial Credit Union - Phoenix Black Canyon
Where is Desert Financial Credit Union located?
Desert Financial Credit Union is located at 6633 N. Black Canyon Hwy., Phoenix, AZ 85015, east of the I-17 on the frontage road north of Bethany Home Road.
What are the regular business hours for Desert Financial Credit Union?
The credit union is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Are there any special holiday hours for Desert Financial Credit Union?
Yes, the credit union is closed on Nov 11, Nov 27, Dec 25, and Jan 1. It is open with reduced hours on Dec 24 (9:00 AM to 2:00 PM) and Dec 31 (9:00 AM to 5:00 PM).
Does Desert Financial Credit Union offer 24/7 ATM access?
Yes, the ATM at this location is open 24/7 daily.
What types of products and services does Desert Financial Credit Union offer?
They offer checking and savings accounts, loans, mortgages, auto loans and refinancing, home equity lines of credit, banking, credit, business banking, financial services, investments, insurance, and notary services.
Is Desert Financial Credit Union accessible for disabled individuals?
Yes, the credit union has wheelchair-accessible entrances and parking, as well as a drive-through option for added convenience.
What languages are supported by Desert Financial Credit Union?
Services are available in English and Spanish to assist a wider range of members.
Which neighborhoods does Desert Financial Credit Union primarily serve?
They serve neighborhoods including Long Estates and Alhambra in Phoenix, AZ.
Are there any nearby educational institutions close to Desert Financial Credit Union?
Yes, College America is nearby, which might be convenient for students and staff who want to visit the credit union for banking services.
What nearby landmarks or apartments can help me identify the Desert Financial Credit Union location?
Nearby landmarks include Winding Creek Apartments, The Edge On Seventeen, Wilshire Place Apartments, and The Canvas Apartments, useful for navigating the area when visiting the credit union.
What nearby services might be useful for contractors visiting Desert Financial Credit Union?
Nearby contractor and professional services include Get Licensed Bonded Insured.com and American Contractor Licensing Services, which could be useful for contractors needing financial services or permits.