Wells Fargo Bank

Reviews

• CW

  Chase Whelchel

  Oct 14, 2025
  1.0
  Never in my life have I been treated with the service I received today. I arrived at 2:00pm to get a replacement cashier check. Waited in the teller line for 30 minutes get to the window and the lady is not sure what to do so she has me sit to wait for a banker. As im sitting 30 minutes pass before anyone acknowledges me. A lady with a iPad puts my name down as a walk in. I proceed to wait over 2 hours, during this 2 hours I asked to witness another customers transfer of documents. I then sit back down, more time past and another lady walks up asking if I've been helped. This is the 3rd person to ask, all 3 said "i have an appointment if they dont show up ill help you". I hoped that I would get help. No one helped me. I waited for over 2.5 hours to see a banker for a simple cashiers check replacement, during that 2.5 hours i was ignored, told lies that I would helped and taken care of and even asked to help another banker while I WAS waiting. This has resulted me in canceling my wells Fargo account and leaving a horrible taste in my mouth about your company. Learn how to help guests in a timely manner and not leave them in limbo for over 2 hours. I had the option to make an appointment at 4pm but the lady with an iPad never mentioned that but she put a different customer in that slot who I saw get helped even though I was there over an hour before them. I will never use this company again.
• TS

  Tom Sheehan

  Nov 25, 2024
  5.0
  Michelle is friendly, professional! I felt valued as customer.
• DJ

  Douglas Johnson

  Mar 9, 2020
  5.0
  I have used this branch for over 10 years for both personal and business banking. They have always been professional, fast and very friendly.
• LL

  LUPE LOPEZ

  Dec 18, 2018
  1.0
  I will give this bank no stars after banking with them for over 20 yrs. I received the worst treatment today by their teller in the drive thru window. Accusing me to wanting to process a fraudulent check that my husband received from his hard work at his job of 20+ years. When in fact, all I wanted to do is deposit a check and get cash back from our account that has enough funds to cover ten of those checks. So, I then park my car and go into the branch just to hear their petty excuse from the bank manager that they are trying to look out for me in case it was a fraudulent check. Guess what Wells Fargo you can stay with your petty excuses and rude tellers I am taking our business else were.

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