MidFirst Bank offers a full range of personal, commercial, business, trust, wealth management, private banking, and mortgage products and services. As the largest privately owned bank in the United States, MidFirst Bank occupies a rare position within the banking industry and provides its customers a special brand of banking. MidFirst Bank has banking centers in Oklahoma, Arizona, Colorado and Texas, and it provides commercial lending, wealth management and private banking nationally.
Great bank. Pleasant staff. Glad they are building a footprint out here in Arizona.
CT
Caryl Terrell
Sep 15, 2025
5.0
MidFirst Bank is, quite simply, the best bank on the planet. First they learn your name and make you feel not only welcome, but special as well. Then they always provide exceptional customer service. It's not the biggest bank, but it is definitely the best.
MB
Michael Blakeslee
Aug 26, 2025
5.0
The staff are the best.. immediately take care of any issues. And answer any questions I have.. hands down. Best place I've ever banked at..
KB
Katia Brown
Aug 21, 2025
1.0
Absolutely the worst banking experience I’ve ever had. MidFirst Bank closed my account without any notice, even though it was in good standing. Just hours before they locked it, I deposited $200, only to find my card completely frozen with no access to my own funds.
When I called, I was given nothing but conflicting and misleading excuses. First, they claimed it was an “address verification issue,” even though I had brought proof of address to the branch a week earlier. Then, after being transferred, I was told the account was closed due to some supposed “poor banking history” from a fraud dispute at an entirely different bank — something completely unrelated to my MidFirst account. But was told I could instead be put into a "second chance account" but I was now going to be charged monthly service fees to keep the account open and had a lot more restrictions for use.
Because i dont want to get charged $8 a week to cash my check at this bank due not having an account with them i got put into that second chance account and have had this new account for a couple of months now. Now to make matters worse, they locked my card from making online bill payments, claiming they received “returned mail,” even though I have consistently received all of their mail at the exact same address on my account. But when I called again they told me there was no issue with the account but again still was not able to pay bills online (which had never been an issue for the last 2 months).
The lack of transparency, accountability, and professionalism is shocking. Freezing someone’s funds, lying about the reasons, and constantly shifting explanations is beyond unacceptable. I would never recommend MidFirst Bank to anyone — unless you’re okay with having your account randomly shut down and your money held hostage without warning.
Will definitely be finding a different bank to bank with..
BB
Bill Bosco
Aug 1, 2025
5.0
We switched to MidFirst back in 2021 (from BofA) because BofA stopped answering phone calls. MidFirst is always available to assist by phone or in person.
What are the regular operating hours of MidFirst Bank in Gilbert, AZ?
MidFirst Bank is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Does MidFirst Bank offer drive-through banking services?
Yes, MidFirst Bank has drive-through service hours that match regular banking hours: Monday to Friday 9:00 AM to 6:00 PM and Saturday 9:00 AM to 1:00 PM.
Is the MidFirst Bank branch at 760 W Ray Rd wheelchair accessible?
Yes, this MidFirst Bank location has wheelchair accessible entrances and parking.
What special banking services are available at MidFirst Bank?
MidFirst Bank offers personal, commercial, business, trust, wealth management, private banking, and mortgage products and services.
Does MidFirst Bank have services like ATM, coin counter, and notary?
Yes, the bank provides services including ATM access, coin counters, notary services, safe deposit boxes, night deposit, and drive-through banking.
How can I book an appointment at MidFirst Bank at this Gilbert location?
Appointments can be scheduled online via their reservation system at https://www.timetrade.com/app/midfirst/workflows/midfirstasuv/schedule?locationId=midfirst-238&appointmentTypeGroupId=Customer_Service, though appointments are not required.
What are the holiday hours or closures for MidFirst Bank in Gilbert?
The bank is closed on major holidays like Veterans Day, Christmas Day, New Year's Day, and also observes special hours on days like Thanksgiving and Christmas Eve; please check specific dates for details.
What nearby dining options are close to MidFirst Bank where I can eat before or after banking?
Nearby restaurants include Venezias New York Style Pizzeria, Venezia's Pizzeria, Frozen Creamery, Famous Sam's Sports Bar & Grill, and Perch Brewing Company, offering options from pizza to ice cream to pub fare.
Are there any nearby fitness or recreational facilities near MidFirst Bank?
Yes, EōS Fitness, a gym and active lifestyle center, is located close to MidFirst Bank, ideal for customers wanting to combine banking with a workout.
Which nearby places can help customers with automotive or gas services?
Several nearby options include Goodyear Auto Service, Shell gas station, 76 gas station, Valvoline Instant Oil Change, Grease Monkey, and Chevron for automotive repair, oil changes, and fuel.