First Citizens Bank

3.2
9 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
2480 South Gilbert Road, Chandler, AZ
85286, United States

Hours

Reviews

3.2
9 reviews
5 stars
5
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1 star
4
  • LM
    Lisa M
    Sep 5, 2025
    1.0
    Terrible bank. You have to pay for statements that are only couple years old? Stupid fees and terrible customer service at all locations. So glad I closed my biz account with them last year. Switched to a local credit union and MUCH better.
  • JN
    Jessie Neubel
    Jul 19, 2023
    5.0
    Customer since 1999
  • CG
    christina grant
    May 23, 2023
    5.0
    I have banked with this location for years. Very respectful customer service.
  • KL
    Kelsie L
    Dec 8, 2022
    5.0
    I've never had such quick and friendly responses from a bank before interacting with Joseph via email. He has been so helpful and what he doesn't immediately know, he will find answers to in a timely manner. He's a real MVP.
  • JS
    Jay Sukman
    Jul 15, 2021
    5.0
    I have had a business banking relationship with this location for many years. All of the employees are very helpful. They have provided all of the products and services that I have ever needed. I highly recommend this First Citizens location.

Frequently Asked Questions About First Citizens Bank

What are the regular operating hours of First Citizens Bank at 2480 South Gilbert Road, Chandler?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does First Citizens Bank offer drive-through banking services? If so, what are the drive-through hours?

Yes, drive-through services are available Monday to Friday from 9:00 AM to 5:00 PM, closed on Saturdays and Sundays.