Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
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Reviews
3.2
9 reviews
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- LMLisa MSep 5, 20251.0Terrible bank. You have to pay for statements that are only couple years old? Stupid fees and terrible customer service at all locations. So glad I closed my biz account with them last year. Switched to a local credit union and MUCH better.
- BMBrendan McCarthyJun 27, 20255.0This is the bank I trust. As a local business owner, I constantly felt let down by the national banks. When it was time to transition from leasing space to purchasing, Rosemary McClelland from First Citizens was our biggest advocate and cheerleader. Taking the big step of purchasing commercial real estate is terrifying. There is more to it than purchasing a home. There are so many more moving parts. Having the support and help of Rosemary and First Citizens made this step possible. We are now flourishing in our new facility. Thanks to our relationship with First Citizens.
- JNJessie NeubelJul 19, 20235.0Customer since 1999
- LWLaDarrius WhiteheadApr 18, 20231.0Coming from a banker at another company. Customer service is bad here. 2 1/2 weeks to get a re-fi auto loan closed. Communication between their back office (underwriting) and branch bankers are bad. Showed up to an appointment just for the branch to tell me they had no idea what I was talking about nor did they have a loan closing in place nor did the loan processor I spoke with for a week straight never (forgot) submitted my application. This should have been apped and closed within 2 days at most! Wont be surprised to hear about this banking failing. Big bank gonna take little bank soon.
- KLKelsie LDec 8, 20225.0I've never had such quick and friendly responses from a bank before interacting with Joseph via email. He has been so helpful and what he doesn't immediately know, he will find answers to in a timely manner. He's a real MVP.
Frequently Asked Questions About First Citizens Bank
What are the regular operating hours of First Citizens Bank at 2480 South Gilbert Road, Chandler?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does First Citizens Bank offer drive-through banking services? If so, what are the drive-through hours?
Yes, drive-through services are available Monday to Friday from 9:00 AM to 5:00 PM, closed on Saturdays and Sundays.
Is First Citizens Bank open on public holidays?
The bank is closed on major holidays including November 11, November 27, December 25, and January 1.
What types of financial products does First Citizens Bank provide?
They offer checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking, business lending, business credit cards, and merchant services.
What specialized banking services are available at this First Citizens Bank branch?
The branch provides commercial banking and business banking services.
What is the address and contact information for First Citizens Bank in Chandler?
The bank is located at 2480 South Gilbert Road, Watermark Plaza, Chandler, AZ 85286. Main phone: +1 480-624-0700, Fax: +1 984-867-3420.
Can you recommend nearby restaurants where I could eat before or after visiting First Citizens Bank?
Nearby dining options include Otaku (sushi restaurant), Eggstasy (breakfast and brunch), Kodo Sushi Sake (Japanese restaurant), Backyard Taco (Mexican fast food), and Mission Coffee and Tea for cafe options.
Are there any nearby mortgage or real estate services I can visit in conjunction with First Citizens Bank?
Yes, nearby services include Rosemary McClelland and PrimeLending for mortgage lending, Nichols Mortgage Team and Direct Partner Mortgage, as well as real estate agents like Therealjohnschuch and Angela N Davis.
Where can I find nearby spas and wellness centers near First Citizens Bank?
True REST Float Spa offers massage and counseling services, Urban Elegance is a beauty and hair salon, and All About You Medspa specializes in dermatology services nearby.
How can visitors utilize nearby amenities like coffee shops or property management services around First Citizens Bank?
Visitors can relax at Mission Coffee and Tea for drinks and refreshments, and for property needs, Pride Community Management and True 10 Property Management provide management and real estate services nearby.