Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.0
30 reviews
5 stars
11
4 stars
5
3 stars
1
2 stars0
1 star
13
- RSRoy SimsDec 9, 20251.0The people at the counter were not helpful whatsoever i couldn't transfer money into my 80 year old grandmothers account because i wasnt her same address same last name not trying to take money out but put it in my grandmother is disabled they said its policy what policy wont let you put money into there account and i asked what if i bring her license and a deposit slip with her signature they said that won't work because they already know me what does that even mean worst customer service i have ever had in my 30 years of life if thats there policy thats disgusting
- JJJoannaMar 12, 20211.0The worst financial institution I've ever had to deal with. If I could give them 0 stars I absolutely would. Customers shouldn't have to wait as long as they do. Let alone be refused service as your the last customer in line. They don't find our business necessary, I suppose. After today's experience, we'll be one less customer for them to juggle. Just down right horrible.
- MJMilldawg JSep 30, 20201.0The people who work at the bank are great. But they don’t have enough staff to meet the needs of their customers. I’ve been waiting on a return phone call for 6 days and when you call the 1-800 number it disconnects you. Terrible customer service caused by poor management decisions worrying about profits over people. Sad really used to be a great place to bank.
- TOtunde ogunbiyiFeb 2, 20195.0Nice bank
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in West Memphis?
Truist in West Memphis is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at Truist West Memphis?
The drive-through service operates Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The drive-through is closed on Sundays.
How can I open a new checking or savings account at Truist?
You can open an account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Opening online requires waiting for mailed materials, while branch visits provide a temporary debit card immediately.
How do I activate my Truist debit card?
You need to activate your debit card online to use it for digital purchases and in-person payments.
What products and services does Truist offer?
Truist offers products including Checking, Commercial services, Credit Cards, Loans, Mortgages, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management. Services include deposit transactions, retail loans, business loans, mortgage loans, insurance, investment, treasury, trust, leasing, cash management, international wire transfers, and foreign currency exchange.
Does Truist provide services in languages other than English?
Yes, Truist offers services in both English and Spanish.
How can I make an appointment or reservation at Truist West Memphis?
You can schedule an appointment online at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment
Are there any nearby real estate agencies around Truist West Memphis?
Yes, nearby real estate agencies include Carter Realty Co, The Jordan Group, and Post House Properties. These agencies can assist customers interested in real estate transactions in the area, complementing your banking services at Truist.
What nearby dining options are available near Truist West Memphis?
Near Truist, customers can visit Sonic Drive-In for fast food and burgers, or Niki Franks Utopia for sandwiches and tapas in a bar setting. These are convenient places to eat before or after banking visits.
Are there local automotive services near Truist West Memphis?
Yes, several automotive service providers are nearby, including Advance Auto Parts, AutoZone, West Memphis Splash Carwash, Tire Choice Auto Service Centers, and Steele-Guiltner Tire Pros. These locations are convenient for customers needing vehicle repairs or maintenance while visiting Truist.