Bank OZK

3.3
7 reviews

About

Bank
This full-service Bank OZK banking center is conveniently located to serve and support the families and businesses that make up this community. Our bankers understand the local needs and can provide expert guidance along with customized solutions to help our customers reach their financial goals. Whether in-person or through our digital banking services, we want you to have a truly exceptional experience.

Location

Bank OZK
325 W. Capitol Ave.,, Little Rock, AR
72201, United States

Hours

Reviews

3.3
7 reviews
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  • NF
    Nicky F
    Nov 4, 2025
    1.0
    RESHAE was not professional and completely wasted my time. I NEEDED to make a deposit because my account was negative. Instead of explaining to me why I couldn’t make the deposit she said I needed to take my checks elsewhere, or bring cash instead. I took time off work to do this!!! I needed that money to go on my account so that my account would not be negative. It’s bad enough I’m not getting paid by my job right now but now I have to jump thru hoops just to make a deposit. If Bank OZK wants their money, they need to hire people who will take the time and explain things to customers instead of shooing them Away. I have NEVER had issues making a deposit with the SAME type of check before.
  • CJ
    Catherine Johnson
    Oct 18, 2023
    5.0
    Love my Bank OZK branch at Markham and Rodney Parham, and especially the branch manager Jessica Files, who always comes through with excellent customer service! In a world where good service is increasingly hard to find, she’s truly a breath of fresh air!
  • JC
    James Clifton
    Jan 5, 2021
    5.0
    Super helpful and friendly staff.
  • DH
    Destiny Hughes
    Nov 19, 2018
    1.0
    I go in this location every week to cash my paycheck. I always end up with 1 of 2 tellers. One is super sweet and helpful, knows my face. The other one couldn't remember my face if it was painted on her ceiling and any time I have to deal with her it's a hassle. Just do yourself a favor and go to any other location.
  • CG
    C. Michael Gamble
    Nov 29, 2016
    1.0
    I'm a business banking customer from a stellar community bank that was acquired by Bank of the Ozarks. Bank of the Ozarks has failed in responding to several issues that are now preventing me from operating my business. I have reached out via email, phone call, and now tweets, all unanswered. Consider this when deciding if they are right for you.

Frequently Asked Questions About Bank OZK

What are the regular business hours for Bank OZK at 325 W. Capitol Ave., Little Rock?

Bank OZK is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Does Bank OZK offer drive-through banking services at this location?

No, this Bank OZK location does not offer drive-through banking services; the drive-through is closed all days including holidays.