Bank OZK

3.3
7 reviews

About

Bank
This full-service Bank OZK banking center is conveniently located to serve and support the families and businesses that make up this community. Our bankers understand the local needs and can provide expert guidance along with customized solutions to help our customers reach their financial goals. Whether in-person or through our digital banking services, we want you to have a truly exceptional experience.

Location

Bank OZK
325 W. Capitol Ave.,, Little Rock, AR
72201, United States

Hours

Reviews

3.3
7 reviews
5 stars
4
4 stars
0
3 stars
0
2 stars
0
1 star
3
  • NF
    Nicky F
    Nov 4, 2025
    1.0
    RESHAE was not professional and completely wasted my time. I NEEDED to make a deposit because my account was negative. Instead of explaining to me why I couldn’t make the deposit she said I needed to take my checks elsewhere, or bring cash instead. I took time off work to do this!!! I needed that money to go on my account so that my account would not be negative. It’s bad enough I’m not getting paid by my job right now but now I have to jump thru hoops just to make a deposit. If Bank OZK wants their money, they need to hire people who will take the time and explain things to customers instead of shooing them Away. I have NEVER had issues making a deposit with the SAME type of check before.
  • CJ
    Catherine Johnson
    Oct 18, 2023
    5.0
    Love my Bank OZK branch at Markham and Rodney Parham, and especially the branch manager Jessica Files, who always comes through with excellent customer service! In a world where good service is increasingly hard to find, she’s truly a breath of fresh air!
  • JC
    James Clifton
    Jan 5, 2021
    5.0
    Super helpful and friendly staff.
  • BB
    Beth Buckley
    Jun 3, 2019
    5.0
    This location is consistently good, even when they have different tellers. I was having issues with a mistake made by a teller at a different branch, and Kyra at Capitol fixed the issue and was very friendly.
  • KD
    Kara Dykes
    Sep 7, 2017
    5.0
    They are awesome my card number was stolen and they were on it immediately. Come to find out my other account at a different bank had also been taken a week before and no one had contacted me from the other bank and I've been banking there longer for about 15 years. So basically I'm saying Bank of the Ozarks has some awesome workers.

Frequently Asked Questions About Bank OZK

What are the regular business hours for Bank OZK at 325 W. Capitol Ave., Little Rock?

Bank OZK is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Does Bank OZK offer drive-through banking services at this location?

No, this Bank OZK location does not offer drive-through banking services; the drive-through is closed all days including holidays.