Bank OZK

3.3
16 reviews

About

Bank
This full-service Bank OZK banking center is conveniently located to serve and support the families and businesses that make up this community. Our bankers understand the local needs and can provide expert guidance along with customized solutions to help our customers reach their financial goals. Whether in-person or through our digital banking services, we want you to have a truly exceptional experience.

Location

Bank OZK
5401 Rogers Ave., Fort Smith, AR
72903, United States

Hours

Reviews

3.3
16 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
1
1 star
6
  • LT
    Lisa Trimble
    Dec 4, 2025
    1.0
    Their counter is having problems. Huh? They can't count?
  • AS
    Aldair Sour
    Jun 25, 2025
    5.0
    We’ve had consistently excellent experiences with Bank OZK. Every time we walk in, the staff is not only professional but genuinely friendly — they greet us with a smile, remember names, and take the time to answer every question thoroughly. Whether it’s something quick like a deposit or more involved like account support, they’re always patient and make sure everything is handled smoothly. The branch itself is beautiful — inside and out. The exterior is clean and modern, and the landscaping is always neat, giving a great first impression. Inside, it’s bright, calm, and tastefully designed. It feels more like a boutique hotel than a bank, which makes the experience surprisingly pleasant and low-stress. We really appreciate how organized and well-run the branch is. Even when it’s busy, the staff keeps things moving without making anyone feel rushed. It’s clear they care about customer service and doing things right. Banking here just feels easy — and that says a lot. We’re happy to keep coming back.
  • HA
    Hailey Ann
    Oct 7, 2024
    5.0
    Love Bank OZK but especially this location! Katelynn has always gone above and beyond for me and my family, she's helped us open every account we've needed, this branch is always so quick and friendly.
  • CO
    Cesar Ortiz
    Jan 27, 2023
    5.0
    Clean branch. Friendly tellers.

Frequently Asked Questions About Bank OZK

What are the regular business hours for Bank OZK at 5401 Rogers Ave, Fort Smith?

Bank OZK is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Is there a drive-through service available at Bank OZK, Fort Smith?

Yes, the drive-through is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.