Bank OZK

3.2
9 reviews

About

Bank
This full-service Bank OZK banking center is conveniently located to serve and support the families and businesses that make up this community. Our bankers understand the local needs and can provide expert guidance along with customized solutions to help our customers reach their financial goals. Whether in-person or through our digital banking services, we want you to have a truly exceptional experience.

Location

Bank OZK
8501 Phoenix Ave., Fort Smith, AR
72903, United States

Hours

Reviews

3.2
9 reviews
5 stars
5
4 stars
0
3 stars
0
2 stars
0
1 star
4
  • DL
    Drake Lambert
    Jun 4, 2024
    1.0
    You ignore people wanting help, everyone I’ve talked to seems lost and have no sense of direction. This bank sucks why do you think it has low stars? And they delete all negative comments. So all the people I know will not be staying at this crummy bank.
  • RL
    Reyna Lamb
    Oct 5, 2023
    1.0
    This is the worst bank EVER. I had a trip and they decide to close my account entirely and disable my card for something I didn’t do. I never went negative and always had money in my account. They take from your savings, never fix anything they do wrong, and always make it seem like it is everyone’s fault but their own. They didn’t tell me my account was going away, I had money in there and my savings, and paychecks on the way in that account. They made life a lot harder than it needed to be. Also don’t get me started on how much they have double charged things and then “refunded” one of the charges a week later. Pathetic bank. Really don’t recommend them at all. Go to Arvest or somewhere else.
  • CW
    Charlie Wilson
    Sep 25, 2023
    5.0
    The team here will take the extra steps to make sure you are confident in your financial journey. From simply opening a new account to making a large purchase, they are transparent with your options and will help you make the most responsible decision for your future! Looking forward to working with the team at OZK for my future banking needs!
  • ZZ
    Zariarn
    Jul 16, 2021
    1.0
    They charge $3 to push 5 buttons on the ATM. That's ridiculous. No, I don't want an account.

Frequently Asked Questions About Bank OZK

What are the regular drive-through hours for Bank OZK at 8501 Phoenix Ave, Fort Smith?

The drive-through at Bank OZK is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends.

Is Bank OZK open on weekends and holidays?

Bank OZK is closed on Saturdays, Sundays, and observed holidays including November 11, November 27, and December 25, 2025.