Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.9
18 reviews
5 stars
8
4 stars0
3 stars
1
2 stars0
1 star
9
- AWAnnie WoodsSep 30, 20221.0I’ve called several times to speak with a manager concerning my account was but on hold for 30 minutes only for the customer service specialist to come back and say they didn’t have a manager available and then disconnected the call, called the next day ask for a manager number or email same scenario put on hold never to return back with a manager or supervisor. I have been with this bank for over 10 years through many transition this is far the worst customer experience I’ve experienced with this bank still trying to get the issue resolved.
- EDEm DavisJun 17, 20225.0Christen Holman was WONDERFUL. She immediately took us to her office to sort things out, she was kind and funny and treated us like humans and not dollar signs. She has my highest referral.
- JLJes L.Aug 20, 20183.0I definitely preferred the Northport branch. However, this branch isn't all that bad it just takes more time to get things done.
- NRNick Diaz 2021 ReturnApr 14, 20175.0Have used BB&T bank for years! I first opened my account in Atlanta almost 18 years ago. Also, done business with them in Central Florida! Stayed with them when I come back to GA near Newnan and now been using this location in Tuscaloosa, AL since end of 2015 and like all branches...the service is great and they remember you! Never treated like a number... It doesn't matter if you are dressed professional or jeans and a t-shirt, they treat everyone the same!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Tuscaloosa?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
What are the standard branch hours for Truist in Tuscaloosa?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving money towards goals or emergencies.
How can I open a new account at Truist?
You can open an account online, by phone, or visit a branch. Opening online requires waiting for card delivery, while branch visits provide immediate temporary debit cards.
How do I activate my Truist debit card?
Activate your debit card online to start making digital and in-person payments using your checking account funds.
What banking services does Truist provide?
Services include deposit transactions, loans, credit cards, mortgages, insurance, investment services, treasury services, and foreign currency exchange.
What nearby hotels can I stay at when visiting Truist in Tuscaloosa?
Nearby hotels include Motel 6 Tuscaloosa University, The Crimson of Tusk-A-Loosa Boutique Lodge, and Masters Inn Tuscaloosa.
Are there nearby restaurants to Truist where I can dine?
Yes, nearby dining options include Krystal, El Mariachi Mexican Restaurant, T Town Crab, Yummi Crab, Popeyes® Louisiana Kitchen, Jake's Soulfood Cafe Tuscaloosa, and Captain D's.
Where can I find ATMs near the Truist branch in Tuscaloosa?
You can find BB&T ATM and another Truist ATM nearby for convenient cash withdrawals.
What local businesses are near Truist that offer automotive services or insurance?
Nearby businesses include Advance Auto Parts for automotive services, Michael D Noe - Nationwide Insurance, Nationwide Insurance: Michael Noe Agency Inc., and Direct Auto Insurance for insurance needs.