Truist

3.9
14 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
5836 US HIGHWAY 11, SPRINGVILLE, AL
35146, United States

Hours

Reviews

3.9
14 reviews
5 stars
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0
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0
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  • BC
    Billy Crews
    Sep 12, 2025
    1.0
    Worst experience ever in my banking life. Opened an account with $5k cash, the following day less than 24 hours the bank said we had possible fraud on the account. They refused to explain why or give my money back. After talking with fraud department they said 7-10 days. Do yourself a favor and bank somewhere that is competent.
  • SM
    Sandi Morton
    Aug 30, 2025
    5.0
    Love Truist Bank and staff. Especially Lisa, so helpful, kind, and knowledgeable. Been banking with them since they opened at this branch. Definitely recommend
  • CT
    CHRISTY Rhinehart-Shaw temp.
    Jun 7, 2017
    5.0
    Very Friendly employees, clean very knowledgeable of what you may need for your financial future
  • GV
    gina vines
    Apr 12, 2017
    5.0
    Best bank I've ever dealt with. Super friendly and helpful staff. I'd recommend to everyone!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.