Truist

4.3
16 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2203 1ST AVE N, PELL CITY, AL
35125, United States

Hours

Reviews

4.3
16 reviews
5 stars
11
4 stars
2
3 stars
1
2 stars
0
1 star
2
  • BB
    Beverly Burrell
    Aug 29, 2025
    5.0
    Thomas Thompson and his team are an outstanding team. Very patient and knowledgeable team. Quick to help find and resolve any issues.
  • DJ
    Donta Jones
    Jan 8, 2025
    5.0
    Let's see where to start at.🤔 Every bank has some issues at a point and time.No bank 🏦 is exempt from that issue. I have read the reviews that are online about this particular branch. Some are very,very old . I am going to speak on my experience at this branch. 1.I do believe that (THOMAS THOMPSON) IS A OUTSTANDING BRANCH MANAGER!! A+++💯👍 He is very professional,kind, caring,and listens to the customer.He is not rude at all.So,in saying that.In my opinion,he is very professional in his line of work. 2.The (LOAN) personnel is also a very nice person.He does his job very well. Knows how to talk to the customer. He carry his self very well.Professional employee.A++++ 💯👍 3.The employees that work at the Drive thru window are very nice as well. Very quick doing their job. Some may talk to you a little.Some don't.☺️😅 But in fairness,they are very great at doing their jobs.A+++ 💯 This includes inside the branch as well . To sum this up.I like this branch. If I have missed recognizing someone,I probably didn't want to say anything about that person.Im very truthful.😃💯💯 Great bank!!!💯 Great employees!!💯💯💯 A little advice. Just because you see someone come into the bank with work clothes on,or gym clothes on, doesn't mean that they are a (nobody). You never know who that person is. They could be of (IMPORTANCE).💯 Be kind to all people.🙏🙏 ☺️☺️☺️
  • BA
    Brandon Ayers
    Sep 9, 2024
    5.0
    The ATM never worked right but now there's a new one.
  • DC
    Debbie Curvin
    Dec 7, 2022
    5.0
    Icamnot express how grateful I am for the great people at this bank, Mr, Thompson, Valentina, I had fraud on my account, half of my SSI, they promptly resolved this matter, God knows the whole crew are a blessing!!!
  • JA
    James Arendale
    Dec 1, 2020
    5.0
    We have used this bank for years. What small and I might add few problems we have had were always handled quickly and professionally.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.