At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
I signed up online for an in branch appointment because I had things I needed to discuss and wanted help with options. I received a phone call 30 minutes before my appointment wanting to discuss my needs over the phone. I said I made an appointment to come to the branch but was ask what I needed help with. I felt like he didn't want to be bothered with me. Why are you allowed and encouraged to make an appointment to come to the branch or receive a phone call when they don't want you to come in for your appointment.
What terrible customer service!
LL
Lacie Mabe (Lace)
Oct 27, 2025
5.0
I received exceptional service while in there! I was greeted while I was waiting in line by management which expedited my service and was able to accomplish my goals. Very friendly and professional! Highly recommend!
KG
Kendrick Grays
Jul 25, 2025
5.0
Great bank
TR
Tanala Rowell
Feb 10, 2024
1.0
Took my $3000 and won't give it back to me In a low down bank
SU
Susette Urmeneta
Jun 21, 2022
1.0
Since my Bbt account became my truist account I've had nothing but trouble sccessing my account b online. .trouble
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist Opelika branch's regular hours of operation?
The Truist Opelika branch is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does the Truist Opelika branch have a drive-through service?
Yes, the drive-through service operates Monday through Friday, from 9:00 AM to 5:00 PM.
What services does Truist offer at the Opelika branch?
Truist offers a variety of services including deposit transactions, retail and business loans, credit cards, mortgages, insurance, investment services, treasury services, trust services (by appointment), international and retail wire transfers, foreign currency exchange, and more.
How can I open a new account at Truist Opelika?
You can open a new account online, by phone, or by visiting the branch during business hours. Opening online means you might wait for your debit card and checks by mail, but visiting the branch lets you receive a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online, which enables you to make digital purchases and in-person payments linked to your checking account.
Does Truist offer mobile apps for banking?
Yes, Truist offers mobile banking apps available on both Android and iOS platforms to manage your accounts easily.
What options are available nearby for ATM access besides the Truist branch?
Near the Truist Opelika branch, you can find additional ATMs such as BB&T ATM, Bitcoin Depot | Bitcoin ATM, The Exchange Network, and Charterbank ATMs, offering convenient cash access.
Are there nearby dining options around the Truist Opelika branch?
Yes, nearby dining options include O Town (ice cream shop and restaurant), Guthrie's (chicken and fast food restaurant), Monster Sandwich PTC (food truck), Cakes By Kara (bakery), KFC, and Jewel Green Baking Company.
What health-related services are near the Truist Opelika branch?
Close to the Truist branch, you'll find The Clinic On Sixth (hospital and family practice) and Bubba's Medicine Shop (pharmacy and medical supply).
How can nearby businesses like Hilyer & Associates influence my banking experience at Truist?
Nearby financial services such as Hilyer & Associates, CPAs, provide accounting and financial planning which can complement your interaction with Truist for comprehensive financial management, including wills, trusts, and probate services.