Truist

3.0
14 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
600 2ND AVE, OPELIKA, AL
36801, United States

Hours

Reviews

3.0
14 reviews
5 stars
6
4 stars
1
3 stars
0
2 stars
1
1 star
6
  • LB
    Lisa Brazeal
    6 days ago
    1.0
    I signed up online for an in branch appointment because I had things I needed to discuss and wanted help with options. I received a phone call 30 minutes before my appointment wanting to discuss my needs over the phone. I said I made an appointment to come to the branch but was ask what I needed help with. I felt like he didn't want to be bothered with me. Why are you allowed and encouraged to make an appointment to come to the branch or receive a phone call when they don't want you to come in for your appointment. What terrible customer service!
  • LL
    Lacie Mabe (Lace)
    Oct 27, 2025
    5.0
    I received exceptional service while in there! I was greeted while I was waiting in line by management which expedited my service and was able to accomplish my goals. Very friendly and professional! Highly recommend!
  • KG
    Kendrick Grays
    Jul 25, 2025
    5.0
    Great bank
  • TR
    Tanala Rowell
    Feb 10, 2024
    1.0
    Took my $3000 and won't give it back to me In a low down bank
  • SU
    Susette Urmeneta
    Jun 21, 2022
    1.0
    Since my Bbt account became my truist account I've had nothing but trouble sccessing my account b online. .trouble

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.