Truist

3.5
11 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
41 W I65 SERVICE RD N STE 100, MOBILE, AL
36608, United States

Hours

Reviews

3.5
11 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 star
4
  • JH
    john herndon
    Dec 23, 2023
    5.0
    Ms Jacqueline Rankin has provided excellent customer service to my sister who moved to Mobile from Atlanta, Georgia. She feels very fortunate to have Ms. Rankin help with all her banking decisions.
  • JW
    Jessica Watkins
    Oct 6, 2020
    5.0
    I was a complete reck. But my banker ms Cora went above and beyond to help me. Ms Rankins is the branch manager and she listened to me also. They worked hard and was so caring. They calmed me down and took care of my situation. I followed up and they're still assisting me. This is a great branch and the manager and team will work hard to help you. No attitude. Just smiles.
  • CQ
    Cary Quint
    Nov 15, 2018
    1.0
    Do not bother going into the branch to discuss your mortgage and escrow account. They will just call the 1-800 on speaker, and wait on hold, and get you to repeat everything you just asked them to the person on the phone. I could have just called the 1-800 number myself and saved the trip.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.