Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.3
14 reviews
5 stars
8
4 stars0
3 stars0
2 stars0
1 star
6
- VVVirginiaDec 22, 20251.0Communication issues
- NANolaj AthleisureDec 11, 20251.0This isn’t reflective of this specific branch but overall as a bank. Truist atms are very frequently down which is very inconvenient. I have a business account with them and they charge you if you go over a certain amount of transactions a month. I paid $100 of just fees one month. The posting date of transactions are correct or chronological either. I went over .25 and they slapped an overdraft fee of $36 in my account. when I made the transaction, the account showed available balance of good standing amount. This has happened before and the only thing the customer service rep could say was “try to keep track of your transactions and total”, how do I do that when it’s not posted correctly???? I have an overdraft fee that’s dated and posted to my account for 12/10 but an email that says it’s posted for a completely different date. Their systems need serious work, it’s a headache and very inconvenient! Don’t bother
- CQCary QuintNov 15, 20181.0Do not bother going into the branch to discuss your mortgage and escrow account. They will just call the 1-800 on speaker, and wait on hold, and get you to repeat everything you just asked them to the person on the phone. I could have just called the 1-800 number myself and saved the trip.
- AYAndy YactayoAug 4, 20145.0Great Service!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Mobile, AL?
The drive-through service at Truist is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Can I open a new account online at Truist?
Yes, you can open a new account online and receive your debit card and checks by mail. Alternatively, you can visit a branch to get a temporary debit card immediately.
How can I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments using your checking account.
What products and services does Truist offer?
Truist offers products like Checking, Commercial accounts, Credit Cards, Loans, Mortgages, Personal Savings, Small Business Banking, and Wealth Management.
Is Truist open on Saturdays and Sundays?
No, Truist is closed on Saturdays and Sundays in Mobile, AL.
Where is Truist located in Mobile?
Truist is located at 41 W I65 Service Rd N Ste 100, Mobile, AL 36608.
Are there any banks near Truist if I need additional financial services?
Yes, nearby banks include Wells Fargo Advisors, Renasant Bank, Hancock Whitney Bank, Cadence Bank, and Community Bank.
Can I find real estate services near Truist in Mobile?
Yes, there are several real estate agents and companies nearby, such as The Mitchell Company, Keller Williams Springhill, Tammy Curl - Roberts Brothers Inc., and Bienville Realty Group-Keller Williams Spring Hill.
Are there places to eat near Truist in Mobile?
Yes, Stevie's Kitchen, a delicatessen and restaurant, is located nearby and could be a great spot for a meal before or after your visit to Truist.
How can nearby financial and legal services complement my experience at Truist?
Nearby services like The Ladd Firm for legal assistance and Wilkins Miller LLC for financial advising can provide valuable support for estate planning, investing, or legal matters alongside your banking needs at Truist.