Wells Fargo Bank

3.3
55 reviews
Wells Fargo employee helping two people

About

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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
7796 Highway 72 W, Madison, AL
35758, United States

Hours

Reviews

3.3
55 reviews
5 stars
23
4 stars
6
3 stars
5
2 stars
4
1 star
17
  • AP
    Angelo Piciullo
    3 days ago
    3.0
    I’ve been using Wells Fargo bank for many years, but a recent incident has made me think about changing banks. I called the main office to change the beneficiary on my account. After about a 40 minute call-wait-wait, I was told I had to do it in the branch. I specifically asked what documents I would need to bring. I was told a photo ID. Well, the bank refused to change my beneficiary because I didn’t have the correct documents. I think Wells Fargo needs to do more training to their employees!!! I wasted a few hours and drove in traffic only to be turned away. Not ideal!!!
  • MH
    Missy Huff
    Oct 11, 2025
    5.0
    Stopped in to have a bit of a complicated situation taken care of. Didn’t have an appointment. Sean was absolutely fantastic. Not only did he make time to help us and worked out our situation, he was super nice and funny! He had us all laughing. 💯
  • HH
    Hannah
    Sep 30, 2025
    5.0
    Sheila was so nice and helped me out even though I walked in right before closing!!
  • SA
    seiichiro araki
    Sep 20, 2025
    1.0
    I made an appointment at 11:00am. Nobody has been following up since checking in. Such a waste of time. No respect to customers here.
  • AL
    Anthony Lovejoy
    Sep 3, 2025
    5.0
    I recently had the pleasure of visiting the Wells Fargo branch in Madison, Alabama, and I can confidently say it was an outstanding experience! From the moment I walked in, I was greeted by the warm smiles of Shelby, Nathan, Nikia, and the entire staff. Their genuine friendliness and professionalism create an inviting atmosphere that truly sets this branch apart. What I love most is the personal touch they bring to every interaction. It's refreshing to see a team that values customer relationships, making each visit feel special. I often find myself going out of my way to visit this branch because of the exceptional service I receive. The old-fashioned charm of stepping into a brick-and-mortar bank is very much alive here, thanks to the incredible staff. They make banking feel less like a transaction and more like a personal experience. If you're in the area, I highly recommend stopping by the Wells Fargo Madison branch—you won't be disappointed!

Frequently Asked Questions About Wells Fargo Bank

What banking services does Wells Fargo Bank in Madison, AL offer?

Wells Fargo Bank provides a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the regular operating hours for Wells Fargo Bank's drive-through in Madison?

The drive-through is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.