Truist

4.1
9 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
8857 MADISON BLVD, MADISON, AL
35758, United States

Hours

Reviews

4.1
9 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • ES
    ehtasham shakeel
    Aug 18, 2025
    5.0
    Just left it was amazing experience with Tiffany . She is so kind and helping. She helped us even in our dmv issue as well. Thanks for your time and help Tiffany!
  • SJ
    Shamica Johnson
    Jun 28, 2023
    5.0
    Ashley was extremely helpful and patient when she assisted me yesterday. As well as recommending a restaurant when I asked if she had any suggestions, since we are new to the area. My son and I really found our new fave lunch spot!
  • SC
    Stephen Claude
    Jan 29, 2021
    1.0
    8 dollar check cashing fee for a 55 dollar check? I will never accept a BB&T check from my customers ever again.
  • CD
    Chase Deppen
    Jul 6, 2020
    1.0
    If you are a business owner and you deposit more $5525.00, they will not honor your deposit or give you access to those funds for 10 days. Upon opening my business account, I wrote a personal check from my personal account to help fund my business account. The next day, I called my bank to make sure that they had sent the funds to BB&T. My bank told me that BB&T had received the funds the next business day. However, BB&T told me that while they had the funds from my personal account, my business account wouldn't be able to access those funds for over a week. Initially, they claimed that this happened only because it was a new account. However, when I made a second deposit and the same thing happened-- immediate access to $200 and the rest of the deposit would maybe be available in 7-10 days-- they then pointed me to the account agreement where it said that all deposits over $5525.00 would have a holding period of 7-10 days. I totally understand that is their policy, I just want to warn any business owner that this bank is not interested in deposits and will treat you terribly when you question the policy.
  • IH
    Izzy Heeger
    Feb 17, 2017
    5.0
    Employees are always super nice and helpful

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.