Truist

2.8
11 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
4955 UNIVERSITY DR NW, HUNTSVILLE, AL
35816, United States

Hours

Reviews

2.8
11 reviews
5 stars
5
4 stars
0
3 stars
0
2 stars
0
1 star
6
  • MN
    Marcus Nelson
    5 days ago
    5.0
    Debbie Smith provided an unforgettable banking experience for me. She was knowledgeable, caring, supportive, friendly and wanted me to feel like I not only found a bank but I found a financial advisor for LIFE. I thank Debbie for her excellent customer service and being so welcoming. Thank you Debbie.
  • KC
    Kristie Culver
    Jul 28, 2025
    1.0
    This bank sucks! I tried calling 3 to 4 different times. Nobody can give me a straight answer on my bank account. They’re holding my money hostage. It will not release it to me.
  • GM
    G M
    Jun 12, 2025
    1.0
    They didn’t tell me I wouldn’t get any of my check upfront, wasn’t even pending in my account. said it should post at midnight after the fact. My account was negative which I’m sure she could see. Thanks for nothing. I’ll try the other branch.
  • JM
    Jamika Mckoy
    Jan 16, 2025
    1.0
    I haven’t even been a customer for 24 hours and they have pissed me off. I deposited a check and was told it would be available the next day by 3 people. Well they all lied. They’re holding my money for over a week. Ridiculous. People have bills and they don’t care. I have been told many different things from different people. DO NOT OPEN AN ACCOUNT HERE!! GO TO A CREDIT UNION. Thank you I have another account with a Credit Union. They have NEVER done anything as stupid as this!
  • JB
    James Burton
    Jan 1, 2018
    5.0
    Always had good service here.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.