Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
17 reviews
5 stars
6
4 stars0
3 stars
1
2 stars0
1 star
10
- KNKandi Nichols3 days ago5.0Tyler is a fantastic employee and representative for this bank. He made moving bank accounts easy and enjoyable. He is personable, pleasant, and an excellent communicator. If you are interested in using this bank, he is the guy to see. I was extremely impressed and appreciative of his service. Highly recommended!
- WHWilliam HenryNov 13, 20251.0Stupidest bank I've ever delt with.
- DRDiana RicheyOct 7, 20251.0Rude service. Thrilled to finally close last account with them. Worst bank I've ever dealt with.
- MBMarta BuckmanDec 16, 20241.0Rude, hateful, extremely unprofessional. Bank at your own risk. I’m closing all my accounts. Life is too short to deal with this kind of crap. After many years of dealing with this ridiculous bank, we just changed all our accounts to a very professional, friendly bank and have much better service, better rates , faster service and no drama. If you already bank here do yourself a favor and definitely shop around. If you don’t deal with Truist yet, just RUN.
- DDDavid Calvin (Dav)Aug 30, 20241.0I visited this site recently to withdraw and close a savings account. Full stop. I do not owe anyone a reason why. The teller was extremely polite and nice. Made the whole transaction very easy and I appreciated it. The next day I recieved a phone call with no voice mail left. I called it back and left a VM inquiring as to what they needed. When I recieved a phone call back from a "Becky Griffith". They began asking me intrusive questions about my visit, if I had any altercations with employees, if I was unhappy with the service, and so forth. I responded that I had no issue with them and asked if they needed anything. She proceeded to then say "Well I see you had a savings account but I cannot see the amount, but you have a checking account with a large sum of money. Is that normal?" and then proceeded to press me to open a money market account. This whole interaction felt extremely inappropriate and a violation of my privacy. It seems like she was 1. lying as if she could see the balance of my checking account and make an inappropriate remark she could see my savings account was closed and not flat out lie about it. 2. Why was she accessing my account information and balance w/o my prior authorization? this seems like a huge violation of trust and the law.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Can I open a Truist account online, by phone, or do I have to visit a branch?
You can open your new account online, by phone, or by visiting a branch. Online applications require waiting a few days for your debit card, but branches can provide a temporary debit card immediately.
How do I activate my Truist debit card?
You need to activate your debit card online before you can use it for purchases or payments.
What are Truist's regular branch hours?
Truist is open Monday through Friday, 9:00 AM to 5:00 PM, and closed on Saturday and Sunday.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts to save money for goals or emergencies.
Where is the Truist branch located?
The Truist branch is located at 11218 Memorial Pkwy SW, Huntsville, AL 35803 in the Madison area.
Are there other ATMs or Truist-related financial services nearby?
Yes, nearby you can find a BB&T ATM and a BB&T Mortgage lender, providing additional financial services close to Truist.
What dining options are available near Truist?
Close to Truist, there are several restaurants such as Tzatziki’s, Taziki's Mediterranean Cafe - Hays Farm, Arby's, Fire and Spice Food Truck, Diamond's Food and Spirits, and Havanabama if you want to enjoy a meal before or after your visit.
What other useful services are near Truist that customers might use?
Near Truist, customers can access UPS Access Point for shipping services, Alfa Insurance and State Farm Insurance agents for insurance needs, and pharmacies like Hunnington Pharmacy for health-related services.
Does Truist offer appointment scheduling?
Yes, you can make an appointment online at Truist's reservation website to meet with a representative for various banking needs.