Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.9
13 reviews
5 stars
6
4 stars0
3 stars0
2 stars
1
1 star
6
- PPPrincess PriMar 14, 20251.0I came into this branch location to pay off my old account and reopen a new one, which I was instructed by Truist Recovery Department, to do so. Upon arrival, I noticed three white bankers. Two at their desks and one behind the window. It was absolutely empty and I was not greeted until one of the women, and older blonde haired banker, only got up to use the bathroom (she informed her co worker). She said someone would be right with you while walking pass me. She literally comes back sits down and I was waiting for about 5 more mins, and still no acknowledgement. Mind you I had already been waiting in the empty bank with no acknowledgment for about 15 mins. It was bad so I just walked out. Every time I go to this particular location the personalities are very dry and racist. I will never go there again unless I am using the atm.
- BSBRITTNEY SWICEGOODJun 27, 20235.0Always so friendly heređ
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money youâve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way streetâa place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. Youâll have to wait a few days for your debit card and checks to arrive by mailâor you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonusâyouâll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). Weâre available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking accountâbut you'll need to activate it first. Activate your card online.
What are the Truist branch's regular business hours?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
When is the drive-through service available at Truist?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends.
What types of banking products does Truist offer?
Truist offers products including Checking, Commercial accounts, Credit Cards, Loans, Mortgage, Online & Mobile banking, Personal Savings, Small Business Banking, and Wealth Management.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487).
Do I need a debit card and checks for checking accounts at Truist?
Checking accounts include debit cards and checks, ideal for daily transactions such as shopping, paying rent, and depositing cash or checks. Savings accounts are meant for long-term saving goals or emergency funds.
How do I activate my Truist debit card?
You can activate your debit card online to make digital and in-person payments using the funds in your checking account.
Can I schedule an appointment with Truist?
Yes, you can schedule an appointment via Truist's reservation website at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.
Are there other financial advising services near Truist on 305 Church St SW?
Yes, nearby financial advising options include Cameron West, The Keene Group, Grant Thomson, and BJ Davis, which can be helpful for additional financial planning or specialized services.
What entertainment options are close to Truist for visitors?
Big Spring Entertainment and UAH Theatre are nearby venues offering concerts and performances, making them great options to visit before or after your banking appointment.
Are there parks near Truist where I can relax or spend time outdoors?
Yes, you can visit nearby parks like Big Spring Park, Bicentennial Park, and Children's Fountain downtown, ideal for relaxing or spending time outdoors near the Truist location.