Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.1
12 reviews
5 stars
6
4 stars0
3 stars0
2 stars
1
1 star
5
- CWCameron WalkerNov 25, 20245.0I just had the best experience closing on a line of credit with Jane. When my wife and I arrived there was a mixup with our paperwork, and quite frankly most other banks would have made this a multiple day ordeal. Jane jumped right in to help us despite having never met us before. She got on the line with the loan department, and basically let them know we were there to sign our paperwork, and she intended for that to happen. She took what could have been a long drawn out problem, and made it a very minor inconvenience. Thank you, Jane!
- MBMark BoneApr 10, 20235.0Best bank and have it going on and friendly people the bank was nice to me
- LILuther Hicks IIIJan 18, 20232.0No restrooms for customers. I thought it was law for buildings to have restrooms for people.
- SFSherry FarmerAug 10, 20181.0Refused to cash a check for me that was written on one of their account holders checking account. Even with proper ID the fee was based on the amount of the check. Ridiculous.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular business hours?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
When is the drive-through service available at Truist?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends.
What types of banking products does Truist offer?
Truist offers products including Checking, Commercial accounts, Credit Cards, Loans, Mortgage, Online & Mobile banking, Personal Savings, Small Business Banking, and Wealth Management.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487).
Do I need a debit card and checks for checking accounts at Truist?
Checking accounts include debit cards and checks, ideal for daily transactions such as shopping, paying rent, and depositing cash or checks. Savings accounts are meant for long-term saving goals or emergency funds.
How do I activate my Truist debit card?
You can activate your debit card online to make digital and in-person payments using the funds in your checking account.
Can I schedule an appointment with Truist?
Yes, you can schedule an appointment via Truist's reservation website at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.
Are there other financial advising services near Truist on 305 Church St SW?
Yes, nearby financial advising options include Cameron West, The Keene Group, Grant Thomson, and BJ Davis, which can be helpful for additional financial planning or specialized services.
What entertainment options are close to Truist for visitors?
Big Spring Entertainment and UAH Theatre are nearby venues offering concerts and performances, making them great options to visit before or after your banking appointment.
Are there parks near Truist where I can relax or spend time outdoors?
Yes, you can visit nearby parks like Big Spring Park, Bicentennial Park, and Children's Fountain downtown, ideal for relaxing or spending time outdoors near the Truist location.