Business Details
About
Bank
Location
Hours
Reviews
4.5
76 reviews
5 stars
65
4 stars1
3 stars1
2 stars0
1 star
9
- JMJim MorrisSep 10, 20251.0Southern States Bank was a MUCH better, much more service minded bank before FirstBank bought them. FirstBank could care less about service, they're downright rude when it comes to helping with my banking issues brought about by the death of my wife and they could care less about me, the customer. The teller was anything but helpful and the branch manager is arrogant and disrespectful. I can't think of any reason to have a bank account here and will soon be doing something about it. I just can't stand being treated disrespectfully and they have that down to a fine art! Don't do your banking here and if you have an account that was transferred to this bank, cancel it and go elsewhere. If I could give them zero stars the way I was treated, I would.
- BBBeth BoldtJul 29, 20255.0They take foreign checks !!! They are helpful.
- LLlotusillusionMay 30, 20251.0Worse experience I've ever had w/ a bank in my life.. and I'm old so that's a long time. lol. Amy rarely returns calls and is very difficult to communicate with on the rare occasions we connect. I've gone in circles for many months re: a second mortgage issue and she refuses to help resolve this manner. Most unhelpful person and bank I've ever dealt with.
- MDMike DukeSep 15, 20185.0What a great Team! Easiest mortgage process I’ve ever experienced
- CTCathy TurnerJun 4, 20185.0Adam Hammond and his team were excellent. They presented a variety of options for us to consider and were able to complete our loan in the quick turn around time required by the seller. I would work with them again in a heartbeat!
Frequently Asked Questions About FirstBank
What are the regular business hours for FirstBank in Huntsville?
FirstBank in Huntsville is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does FirstBank offer drive-through banking services, and what are the hours?
Yes, FirstBank provides drive-through services Monday through Friday from 8:30 AM to 5:00 PM. Drive-through services are closed on weekends.
Is FirstBank open on holidays?
FirstBank is closed on certain holidays including November 11, November 27, December 25, and January 1.
Where is FirstBank located in Huntsville, AL?
FirstBank is located at 401 Franklin Street Southeast, Huntsville, AL 35801, USA.
What products and services does FirstBank offer?
FirstBank offers products such as FirstRewards Checking, Checking accounts, Savings accounts, Loans, Mortgages, and Investments.
How can I contact FirstBank for more information?
You can contact FirstBank by phone at +1 256-801-9543 or visit their website at https://www.firstbankonline.com/location/huntsville-al/.
Does FirstBank have a presence on social media?
Yes, FirstBank is active on Facebook at https://www.facebook.com/firstbankonline/, Instagram under the handle @firstbankonline, and Twitter as @FBFinancialCorp.
What other banks are located near FirstBank in Huntsville?
Nearby banks include BancorpSouth Bank, Cadence Bank, Pinnacle Financial Partners, Progress Bank, and Wells Fargo represented by Mercedes Levinia Holte.
Are there any nearby cafes where customers can relax before or after visiting FirstBank?
Yes, customers can visit Piper and Leaf Tea and Coffee Shop or PIPER AND LEAF Tea & Coffee Shop nearby for tea, coffee, and snacks.
What community services and professional options are close to FirstBank?
Nearby services include Cub Scout Pack 70 for community activities, Vine Pastoral Counseling Center for counseling, and several real estate agents like Audra Lockwood and Leigh Bee.