Truist

2.7
19 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1500 GULF SHORES PKWY, GULF SHORES, AL
36542, United States

Hours

Reviews

2.7
19 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
0
1 star
11
  • KS
    Kari Scott
    Sep 10, 2025
    1.0
    Erika might be the rudest teller on the island
  • HL
    Hannah Lee
    Jul 31, 2025
    5.0
    All the ladies who work at the front desk are always so sweet!
  • OD
    Onur Demirtas
    Jul 16, 2025
    1.0
    Worst bank ever in the USA!! They closed my check in account almost 3 months ago without any explanation and my phone number was restricted by them. They always say that you need to go to a branch when you have a problem. it’s a digital world!!
  • EW
    Eric Woods
    Mar 11, 2023
    5.0
    Great customer service and helpful staff.
  • WH
    Winfield Hancock
    Mar 8, 2023
    5.0
    While on vacation we stopped in the Gulf Shores branch. The staff was friendly and very helpful. This group was very helpful and made me feel like a local. They are happier than my local office in North Alabama. Pleasant visit.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.