Truist

3.8
14 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1602 FORESTDALE PLZ, FORESTDALE, AL
35214, United States

Hours

Reviews

3.8
14 reviews
5 stars
8
4 stars
1
3 stars
2
2 stars
0
1 star
3
  • JH
    Jack Holland
    Jan 2, 2023
    5.0
    Friendly and efficient.
  • TR
    Tonyerra Rose
    Feb 13, 2020
    1.0
    Awful Customer Service..
  • MB
    Michael Boyd
    Oct 5, 2018
    1.0
    Been banking there since I was 16.Changed names a few times.I go in there every week and all the sudden nobody knows me in there,even two people I know that did.Asked to see my ID in a rude sounding way,said she dont know me.Cant bother or have common sense enough to pull me up and see that I come there every Friday. Drive thru has progressively gotten worse.25 min for 2 cars,,cmon. Now it is a sorry excuse for a bank,,close it down or do it right BB&T. Jasper branch would be a good model.,,,PS.I did have my ID,and thats the first time since 16 years old at that branch the that I was made to show it,,,Im almost 50 now.
  • SP
    Scott Plagmann
    May 7, 2017
    4.0
    Great location and friendly employees make this one of the better banks I have done business with.
  • CC
    Charlotte Crump
    Jan 30, 2017
    5.0
    Very good

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.