Truist

3.8
13 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1602 FORESTDALE PLZ, FORESTDALE, AL
35214, United States

Hours

Reviews

3.8
13 reviews
5 stars
8
4 stars
1
3 stars
1
2 stars
0
1 star
3
  • IC
    I C
    Aug 18, 2023
    3.0
    It took about a year for them to recognize who I was as a customer w a business acct. Things were pretty rock for a while, refusing to cash company checks on the company acct, I “had to open an acct to cash checks free” (my corporate office called and spoke to the branch manager and was assured as a multi billion dollar co, we should not have been given such grief, nor was I required to have an acct to cash a check made out to our branch, only be authorized, which I was and am). After the corporate calls and perhaps a team meeting on their part, they have turned in to a very decent bank. The experience, snags aside, now that the confusion is gone, is pleasant and helpful. They address me by name and pretty much know what I’m there for when I go. Overall pretty good.
  • JH
    Jack Holland
    Jan 2, 2023
    5.0
    Friendly and efficient.
  • KA
    Keith Allen
    Jul 1, 2020
    5.0
    Great people..
  • TR
    Tonyerra Rose
    Feb 13, 2020
    1.0
    Awful Customer Service..
  • FL
    fat mama's lunchbox
    May 30, 2017
    1.0
    The ppl are not professionals at all

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.