Renasant Bank

3.3
8 reviews
Renasant Bank

About

BankATM
Renasant Corporation is the parent of Renasant Bank, a 121-year-old financial services institution. Renasant has assets of approximately $26.0 billion and operates more than 280 banking, lending, mortgage, and wealth management offices throughout the Southeast as well as factoring and asset-based lending on a nationwide basis.

Location

Renasant Bank
106 E College St, Columbiana, AL
35051, United States

Hours

Reviews

3.3
8 reviews
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  • MS
    Misty Shiflett
    May 24, 2022
    1.0
    Have not had my account very long but would not recommend at all! Terrible customer service. Will not help and does not care about customers.
  • JJ
    Jay Jay
    Apr 3, 2021
    1.0
    Drove all the way from alabaster to this bank because the online hours show the drive thru hours being from 9:30-12 and arrived at 11:30 and no one was there. Nothing else I'd rather be doing today.
  • DP
    Donald palazzolo
    Jul 26, 2019
    1.0
    Wish I could give them less than one star I put my debit card on the wrong way since they have a new atm machine I go inside and was told they couldn't help me that my card issued had to release it. Well that's a big lie because my wife was on the phone with our card issued the whole time . Then they told me they didn't have a key🤔 well it's your atm and you contradicted yourself when you said the issuer had to release it first. I told them someone needs to open that machine and get my card out every dollar I had to my name was on card. Now I'm told "were not allowed too but we can call the police ". I asked them will the police open the machine and get my card back. They said no but they will back us up?!?! Back you up for what my wife's parents have been banking here over 20 years and this is how we got treated I DO NOT RECCOMEND THIS BANK TO A DOG LET ALONE A PERSON!! THEY CALLED COLUMBIANA THEY CAME OUT AND RUN OUR ID SAID HE WAS GOING INSIDE TO TRY TO GET OUR CARD THEY STILL WOULDNT GET IT. WORST CUSTOMER SERVICE I EVER SEEN. EVERY LADY IN THE BANK WAS RUDE AS HELL. I WILL PRAY FOR EACH AND EVERY ONE OF THEM TONIGHT. THANKS TO THE COLUMBIANA LIEUTENANT FOR TRYING TO HELP US OUT . YOUR HELP WAS GREATLY APPRECIATED!!!!! He was the only person at the bank that showed us any kind of respect and he don't even work there !!!! Glad to know there's some good cops left in this sinful world 🙏
  • KH
    Kathy Harper
    Mar 4, 2019
    4.0
    Great People & Bank
  • CL
    Chelsi M Lomas
    May 8, 2017
    5.0
    Friendly staff, wonderful banking!

Frequently Asked Questions About Renasant Bank

What are the regular business hours of Renasant Bank in Columbiana?

Renasant Bank in Columbiana is open Monday through Thursday from 9:00 AM to 4:30 PM, and on Fridays from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.

What are the drive-through hours at Renasant Bank Columbiana?

The drive-through is open Monday through Thursday from 8:30 AM to 4:30 PM, and on Fridays from 8:30 AM to 5:00 PM. It is closed on weekends.