Really quick and great service. I just recently transferred a new auto loan from a bank to AlaTrust to get a much lower interest rate. I’m saving a lot of money!!!
JJ
Jesse Johnson
Dec 15, 2025
4.0
The agents were always courteous and kind. They seem to be very knowledgeable about what they were doing.
MW
Marshall Williams
Nov 24, 2025
5.0
This was a smooth transaction,, I was greeted and taken to a room for privacy, my information was pulled up, we went over the information, signed papers, I was told my other loan was paid off out of the new loan,(didn’t know that before hand) and the remainder of the money was in my account. I was pleased either way the transaction.
LJ
LaTonia Johnson
Nov 24, 2025
5.0
As a loyal member, I would like to thank AlaTrust Credit Union for having OUTSTANDING representatives. No matter what I call for, each employee that I have ever spoke to have been so kind, respectful, and down right AWESOME! Once I was frustrated and when I called the person was calm, offered a solutions, and all was well. I would like to give AlaTrust their flowers now! Kudos, great job, keep up the good work!
EC
Ed Carter
Nov 6, 2025
5.0
Starr & Kydie were amazing to work with on a bit of a complicated transaction. The customer service that I’ve had over the last 5+ years has always been very good, but these 2 were phenomenal. They are truly great to work with!
Frequently Asked Questions About AlaTrust Credit Union
What are the regular business hours for AlaTrust Credit Union?
AlaTrust Credit Union is open Monday through Thursday from 9:00 AM to 4:30 PM, and on Friday from 9:00 AM to 5:00 PM. The credit union is closed on Saturdays and Sundays.
Does AlaTrust Credit Union have a drive-thru service?
Yes, AlaTrust Credit Union offers a drive-thru that opens at 8:30 AM from Monday to Friday.
What types of loans does AlaTrust Credit Union provide?
AlaTrust Credit Union offers various loan options including car loans, boat loans, home loans, equity loans, and other financing solutions.
How can I apply for a loan at AlaTrust Credit Union?
You can apply for a loan today by visiting their website's loan rates page at https://www.alatrustcu.com/Borrow/Loan-Rates.
What payment options are accepted at AlaTrust Credit Union?
AlaTrust Credit Union accepts payments through Android Pay, Apple Pay, cash, check, financing, PayPal, Samsung Pay, and Visa.
Where is AlaTrust Credit Union located?
AlaTrust Credit Union is located at 1694 Montclair Road, Birmingham, Alabama, 35210, USA.
What is the contact information for AlaTrust Credit Union?
You can contact AlaTrust Credit Union by phone at +1 205-581-8800 (local) or +1 800-264-8031 (main). For email, use memberrelations@alatrustcu.com.
Are there any nearby dining options close to AlaTrust Credit Union?
Yes, near AlaTrust Credit Union you can visit American Deli, WINGS PLUS Irondale, A-Wings, Wings Plus, Daylight Donuts Irondale AL, Hacienda Mexican Grill, and Waffle House for a variety of dining choices.
What nearby services can I find near AlaTrust Credit Union?
Nearby services include insurance agencies like Fred Loya Insurance and Young America Insurance, home service by Spectrum, as well as beauty and spa options like Lantis Nails and Cheveux Salon.
Are there any public safety or recruiting offices near AlaTrust Credit Union?
Yes, close to AlaTrust Credit Union is Birmingham Fire Station 26, Marine Corps Recruiting, Army Recruiting Birmingham, and Air Force Reserve Recruiter Birmingham Alabama.