Wells Fargo Bank

3.0
33 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
4901 Promenade Pkwy, Bessemer, AL
35022, United States

Hours

Reviews

3.0
33 reviews
5 stars
14
4 stars
2
3 stars
1
2 stars
1
1 star
15
  • NJ
    Nicole Jones
    Feb 25, 2025
    1.0
    Ordered a new debit card a month ago and haven't received it. The teller attitude was awful and she wasn't helpful at all.
  • KK
    Katie Kleinert
    May 11, 2021
    5.0
    We have had nothing but positive experiences at this branch. The teller was helpful, friendly and professional. We have gone out of our way to come to this branch over other, closer branches. The process of handling our transactions related to moving homes has been very smooth.
  • BB
    Ben Bramlett
    Mar 8, 2021
    1.0
    After being a member of this bank since 1998 I am very displeased with the level of professionalism in this branch. Came in to ask about an auto loan which the worker told me they don’t do auto loans but to talk to the dealership about getting an auto loan through Wells Fargo... not much since there. Then asked about opening a joint account with someone who could not come in due to health issues. Was met with a rude tone and told that the person would have to be present or have the forms notarized and that they could notarize them if she was present. Once again making absolutely no sense. Overall displeased with this establishment and continually getting worse as time passes.
  • RB
    Randall Bush
    Apr 22, 2020
    1.0
    I deal with three different banks and this is by far the worst. I made a night deposit on February 15, 2020. There were two checks in the envelope. The deposit slip was filled out to reflect both checks. Only one of the checks was credited to our account. No one contacted us from the bank to let us know that the deposit slip amount was changed. Did not know until we got our back statement that the check was missing. I have been trying for over an hour to get some help, other than the automated, in this matter. They now tell me that they only keep the information for 30 days then it is sent somewhere else. Cannot get to talk to a human being about this problem. I will soon be transferring business to a bank where I can get proper service.
  • MJ
    mary jackson
    Aug 1, 2016
    1.0
    A couple of months ago, I received a check. Because of the type of account I have, I could not deposit check in my account. The banker at the window told me to write it out to my husband on the check. When we did this, the next day, his account was frozen, and all money was lost. Al of our money was LOST. THEY CONSIDERED IT FRAUD. We were devastated. Nothing was done

Frequently Asked Questions About Wells Fargo Bank

What types of banking products does Wells Fargo Bank at 4901 Promenade Pkwy offer?

Wells Fargo Bank offers deposit products, personal and business checking accounts, credit cards, and savings tools.

What are the regular banking hours for Wells Fargo Bank at this location?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.