Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.3
15 reviews
5 stars
8
4 stars0
3 stars
1
2 stars0
1 star
6
- GBGreg BrockDec 3, 20255.0Mary always takes excellent care of my business and personal banking needs!!
- TPTanner PittmanJul 30, 20255.0Service at this branch has been exceptional, for our small firm. Landon is a responsive, very professional banker.
- STSamantha TaylorNov 9, 20231.0I've banked with the company for 15 years. When it was bought out by Truist I have had nothing but issues. My final straw was a $650 hold put on my account for no reason. I went to the bank every Friday for 2 months and spoke w/ Hunter each time. I could never be told why the hold was on my account, or why they couldn't take it off. I felt Hunter never took my issue seriously until I mentioned getting a lawyer, that is when he told me "It's only $650" (like that's not an insane amount of MY money for them to be holding hostage from me) and even then I only got one call back from him, where he still did not have any answers for me. I told him I would be back the following Friday, the same time I've been coming for the last 8ish Fridays for another update, when I showed up, he was at lunch. I ended up completely closing my account that day and got MY $650 that had wrongfully been held from me from months and went to a new bank where my issues will be taken seriously. A 15 year relationship with this company, down the drain because they treated me as if my issue was not important, never even got one apology for the HUGE inconvenience this caused in my life.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for the Truist branch in Auburn?
The Truist branch in Auburn is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is drive-through banking available at this Truist location, and what are the hours?
Yes, drive-through banking is available Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
What types of accounts can I open at Truist Auburn?
Truist offers checking and savings accounts, including options with debit cards and checks for day-to-day transactions and savings for goals or emergencies.
How can I open a new account with Truist Auburn?
You can open a new account online, by visiting the branch during business hours to get a temporary debit card immediately, or by phone at 844-4TRUIST.
How do I activate my Truist debit card?
You need to activate your debit card online to start making digital and in-person payments using your checking account funds.
What financial services does Truist Auburn offer?
Services include deposit transactions, loans, credit cards, mortgage loans, insurance, investment services, treasury and trust services, foreign currency exchange, and more.
Can I schedule an appointment at Truist Auburn?
Yes, you can make an appointment through their reservation URL available on their website.
Are there any nearby ATMs to Truist Auburn if I need cash outside branch hours?
Nearby ATMs include Truist - ATM, Wells Fargo ATM, and CoinFlip Bitcoin ATM, providing convenient access to cash and cryptocurrency services.
What dining options are near the Truist Auburn branch for a meal before or after my visit?
Nearby restaurants include Wings & Claw, Chimac (Korean and American cuisine), and The Depot, offering a variety of meal choices close to the branch.
Are there any notable nearby places of interest or services I can visit when banking at Truist Auburn?
Yes, close by are the Blessed Pier Giorgio Frassati Chapel for quiet reflection, Auburn Catholic Campus Ministry for community connection, and Auburn Dental for dental care.