Renasant Bank

4.4
12 reviews
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Business Details

1943 East Glenn Ave, Auburn, AL
36830, United States
(877) 367-5371

About

BankATM
Renasant Corporation is the parent of Renasant Bank, a 121-year-old financial services institution. Renasant has assets of approximately $26.0 billion and operates more than 280 banking, lending, mortgage, and wealth management offices throughout the Southeast as well as factoring and asset-based lending on a nationwide basis.

Location

Renasant Bank
1943 East Glenn Ave, Auburn, AL
36830, United States

Hours

Reviews

4.4
12 reviews
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  • RA
    Ramona Adams
    Nov 17, 2025
    5.0
    I have always had a good experience with Renasant Bank. Everyone there has always gone far and beyond to be helpful!
  • SS
    Sergio Sandoval
    Jul 25, 2025
    5.0
    Las personas que atienden son muy amables
  • WB
    Wayne Bridgedon
    May 4, 2023
    1.0
    Customer service is terrible. They didn’t bat an eye when my card was fraudulently charged or try and get my money back. They ignored my emails and never got back to me or kept me up to date. Renesant will not be personal or do anything to help you.
  • SS
    Salty Siren
    Mar 15, 2021
    5.0
    Fantastic, friendly & efficient service of a small local bank with no strategically hidden fees, or fees at all for a regular checking account. I also had my mortgage with Renasant for just about 4 years & never had any issues whatsoever with making payments & was immediately given all documentation allowing for a smooth, stress-free short-sale purchasing experience. My mortgage loan is now paid in full & I’m still with them & will remain with them as far as I can see, indefinitely. This on the back of a HORRIFIC experience at the bank formerly known as Charter Bank (after the sale to the new institution) absolutely destroyed my credit after 20 years of no issues whatsoever beforehand. After the sale Charter, the fees charged by the new bank overdrafted my account & spiraled quickly. I went in & paid everything off (even though these fees were hidden in the contract & charged MONTHLY on an account that was idle for at least 1.5 years) bc
  • EC
    Erin Carpenter
    Jan 27, 2018
    2.0
    Have had problems with this bank. I have had to tell them multiple times that I wanted a restriction on my card when there weren’t proper funds and they did not listen. I was slammed with fees that I was paying back for months when I unknowingly over charged my card. I am a college student, so it was difficult to find the money to pay my bills and buy gas and food, etc. when I was constantly having to fork over money for fees. I recently went on vacation and they put my card on hold with no notice or warning. They are only open on weekdays, so I am not able to reopen my card to buy food, pay bills, or buy gas this weekend. The only reason they have two stars instead of one is because the employees are personable.
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Frequently Asked Questions About Renasant Bank

What are the regular banking hours for Renasant Bank at 1943 East Glenn Ave, Auburn?

Renasant Bank is open Monday through Friday from 9:00 AM to 4:30 PM, with extended hours until 5:00 PM on Fridays. The bank is closed on Saturdays and Sundays.

When is the drive-through service available at this Renasant Bank location?

The drive-through is open Monday through Thursday from 8:30 AM to 4:30 PM, and on Friday from 8:30 AM to 5:00 PM. It is closed on Saturdays and Sundays.