Truist

2.6
17 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
6630 US HIGHWAY 431, ALEXANDRIA, AL
36250, United States

Hours

Reviews

2.6
17 reviews
5 stars
5
4 stars
1
3 stars
1
2 stars
2
1 star
8
  • LH
    Linzey Hurst
    Sep 12, 2024
    5.0
    I’ve never actually enjoyed walking into a bank before, it’s never been something that after leaving i thought to myself “well, that was pleasant.” But this bank changed that. Everyone was genuinely so nice and smiley, even right at the end of the day. I’m brand new to the bank but I can tell I’ll enjoy doing business with them 🤍
  • JE
    James Emigh
    Mar 29, 2024
    1.0
    Stay away from truist bank or lose control of your accounts.
  • JJ
    Jaw
    Oct 18, 2023
    2.0
    WOULD NOT RECOMMEND THIS BANK TO ANYONE! After BB&T shut down in Gadsden , this bank has went down hill. First off, I asked a worker names Brooklyn to pause my account & she closed it somehow so me & one of the managers had to get that situated. Second off, she told me if an overdraft fee was on my account, it could be waived . That’s a lie. I’m having to pay $36-72 extra when this all could’ve been avoided if she would’ve told me she couldn’t waive it in the first place. I’m closing my account asap. Worse bank I’ve ever banked with.
  • JF
    Jerome Fadely
    Dec 1, 2020
    3.0
    Great bank

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.