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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
22 reviews
5 stars
12
4 stars
4
3 stars
1
2 stars0
1 star
5
- KNKonrad NowakJul 24, 20255.0Awesome branch. Used it to park all the spare change I kept finding. Would definitely recommend. A particular shout-out to Tim for always being extremely helpful.
- MRManuel RiveraJul 17, 20255.0**Review of Bank of America - University Branch, Fairbanks, AK** I recently had the privilege of visiting the Bank of America branch located at 794 University Ave, Fairbanks, AK, and I must say that my experience was exceptional. From the moment I walked in, I was greeted with a warmth and kindness that is rarely found in the banking world. I want to highlight the service I received from Jami Spears and Tim. They made me feel as if I had known them for years, even though I am from Orlando, Florida, and this was my first visit to Alaska. I currently do not have an account with Wells Fargo, but my experience at this branch made me reflect on the quality of customer service that can be found in the banking sector. I needed to make a transaction from a bank outside the United States, and Jami ensured that the entire process was smooth and hassle-free. Their attention to detail and willingness to help me were impressive. I truly felt valued as a customer, which is fundamental in any service. It is evident that Wells Fargo has a treasure in Jami and Tim. They have a great positive energy. I hope management recognizes their dedication and provides them with opportunities to continue growing as leaders within the company. The customer service culture they represent is what truly makes a difference, and I am sure they will continue to create a positive impact on the customer experience. In summary, my visit to this Bank of America branch was outstanding. It was not just about completing a transaction, but about feeling well taken care of and valued. I highly recommend this branch to anyone seeking exceptional service in Fairbanks. Thank you, Jami and Tim, for making my visit a memorable experience!
- AMAnna MedinaJun 8, 20221.0I have been to multiple Wells Fargo branches all throughout the United States and this by far the WORST branch I have personally experienced. The general tellers are just okay, but I'm not sure if she's the supervisor or the branch manager but she is simply AWFUL! Very rude woman who acts as if preforming customer service is an inconvenience to her day and I've been unfortunate enough to deal with her multiple times. Also, I am very well aware there is a mobile app (been banking with WF for 10 years), but when I try to do something on said app and it tells me to go into my local branch for assistance, well I'm going to do just that. That does not mean that I should be subjected to rude employees who cannot handle multi tasking. Also, I know about the mobile app! If your employees solution for all of my issues are to go to the mobile app (even when the app refers me to my local branch) then what is the purpose of employing 5+ employees who's jobs are so "easily" replaced with an app? To sum this review up terrible branch, terrible customer service, and avoid this place if at all possible.
- SSsoumitra sakhalkarOct 23, 20215.0Always have got the best service whenever I have visited.
- SJslappy joeAug 20, 20173.0Quick service with a smile; usually not much of a wait.
Frequently Asked Questions About Wells Fargo Bank
What types of banking services does Wells Fargo Bank at 794 University Ave offer?
Wells Fargo Bank offers deposit products, personal and business checking accounts, credit cards, and savings tools to help manage everyday finances and planning for the future.
What are the regular operating hours for Wells Fargo Bank's drive-through service?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Can I schedule an appointment with Wells Fargo Bank at 794 University Ave?
Yes, appointments can be scheduled online at https://appointments.wellsfargo.com/maa/appointment/?storeid=AA04996.
Is the Wells Fargo Bank branch at 794 University Ave open on public holidays?
The branch is closed on certain holidays such as November 11 and November 27, 2025.
What contact information is available for Wells Fargo Bank at this location?
You can contact the branch at +1 907-474-4100 or toll-free at +1 800-869-3557.
Does the Wells Fargo Bank at 794 University Ave have a drive-through facility?
Yes, this location features a drive-through for customer convenience.
Are there ATM services near Wells Fargo Bank on University Ave?
Yes, there is a Wells Fargo ATM nearby for convenient cash withdrawal and other ATM services.
What dining options are available near Wells Fargo Bank at 794 University Ave?
Nearby dining includes Wolf Run, an American restaurant, and Oasis Restaurant and Lounge, which offers American cuisine, a bar, and diner services.
What nearby healthcare services can I find close to Wells Fargo Bank?
Nearby healthcare services include ATI Physical Therapy, Alaska Medical Psychology, Wentz Orthodontics, Alaska Massage and Motion, and Fairbanks Acupuncture and Herbal Medicine.
What educational or community services are located near Wells Fargo Bank?
Close to the bank, you'll find Hutchison High School, Alaska 4-H youth organization, LEAP inc counseling services, and Kavik River Camp park and educational facilities.