KeyBank

3.2
27 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
9041 Old Seward Hwy, Anchorage, AK
99515, United States

Hours

Reviews

3.2
27 reviews
5 stars
12
4 stars
3
3 stars
1
2 stars
0
1 star
11
  • DG
    DaunMichelle Gregg
    Oct 19, 2025
    5.0
    Love their 24/7 drive thru ATM!
  • IK
    Igor Kysheniuk
    Jul 31, 2025
    1.0
    The worst bank ever, opened business account transfer a money they put a hold and send money back to my other account without any notice and email or call and put “hold” and whole account for no reason, its the worst experience with bank, will never deal with Key bank or recommend to anyone!
  • RK
    Rada K
    Dec 3, 2023
    5.0
    I am very impressed with my personal banker at Key Bank South Anchorage branch. Florence (Shine) is a star. Every business may have customer issues from time to time. Shine resolved my problem with professionalism and efficiency. Highly impressed with this team.
  • DO
    Deon Oakley
    May 10, 2021
    1.0
    This bank stole or allowed someone to steal $320.13 from my unemployment account but can't tell me why as of today I've heard nothing from this bank I will be going forward with a lawsuit unemployment stated they had nothing to do with it so everything leads back to KEYBANK y'all have messed over the wrong customer that I promise you y'all don't deserve one star..To the owners reply I stayed on the phone with your staff for over three and a half hours and the treatment I received from them is totally unprofessional y'all have had your chances on making this right when I called but you didn't you took from my family and now you have to deal with the investigator of unemployment since that's who your staff blamed but it wasn't them so it leads back to KEYBANK so contact them I will not rest until I get my money back that was stolen!!!!!!!.....As of 07/26/2021 this matter hasn't been addressed or solved haven't heard from anyone
  • SS
    so so
    May 23, 2019
    1.0
    These guys Take a check they are not legally aloud to accept manager says he will call me back 3 different times never calls. Trash .

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank at 9041 Old Seward Hwy?

KeyBank is open Monday to Thursday from 10:00 AM to 5:00 PM, Friday from 10:00 AM to 6:00 PM, and Saturday from 11:00 AM to 2:00 PM. It is closed on Sundays.

When is the KeyBank branch closed for holidays?

KeyBank will be closed on November 11, 2025, November 27, 2025, and December 25, 2025 for holidays.