TD Canada Trust Branch and ATM

Reviews

• AA

  Amana Amana

  Oct 24, 2025
  5.0
  You can’t go wrong banking with TD . Thee wide range of banking services are fantastic. Also the staff at this branch are very efficient . Also plenty of parking and Walmart is close so after banking you can go shopping in Walmart.
• JD

  Jatinder Dhanoa

  Sep 25, 2025
  1.0
  totally disappointed, today I visited a branch for credit card pick up. it was an online application. I don't know why they sent it to the branch. Yesterday I received a call from a branch for pick up. When i visited the branch they asked for a photo id and verified me with debit pin. Then the girl asked me for my passport. I did not bring it with me nor the person who called me mentioned it. When i asked for the manager she went to see the manager and came back and told me the manager was busy on the phone call. She spoke so rudely and did not give me a credit card. I came home called the TD help line and cancelled the credit card.
• JS

  Jad Smaily

  Aug 21, 2025
  5.0
  I had a wonderful experience being helped by Abhi during my recent visit to the bank. He was extremely kind, professional, and patient, taking the time to explain everything clearly and making sure I felt supported throughout the process. What impressed me most was how he went above and beyond, not just completing my request but also offering helpful suggestions that made things easier for me moving forward. Abhi’s friendly attitude and willingness to go the extra mile turned what could have been a stressful errand into a smooth and positive experience. It’s rare to find customer service that feels both genuine and attentive, but Abhi delivered exactly that. He is truly an asset to the bank, and I highly recommend asking for him!
• YY

  Y.Kim

  Aug 11, 2025
  4.0
  +updated. I had to deal with a complicated transaction because of a family account, but “Simon Yang “ handled everything with such patience and kindness until the very end. My sister, who went with me, said she was touched because it was the most friendly service she’s ever received at a Canadian bank. Indeed. 사이먼 양 직원분 너무 나이스 하고 친절해요. 추천. The staff are always friendly. (Specially Abhi) However, since it’s Monday morning, having only two front desk staff seems like this branch isn’t properly taking care of the customers who come in. The customers waiting in line had to wait much longer than expected.
• MB

  Mr. BOND

  Jul 15, 2025
  1.0
  I had an absolutely unacceptable experience at this TD Bank branch on Currents Drive on Tuesday, July 15, 2025. I came in to make a mortgage payment that was in arrears of just $13, but Instead, I was met with complete incompetence from the branch manager, who flat out refused to process the payment because he didn't know how to use the computer system for that particular process. After telling him that I have done the same thing at the same branch numerous times, he refused to ask for help from other staffs and asked me to go to another branch. It’s ridiculous how a branch manager at a major Canadian bank would tell a customer to go to another branch because he didn’t understand how the bank’s computer system works. He shamelessly refused to ask for help and just shrugged it off as if I wasn’t dealing with time-sensitive financial stress that could affect my credit and trigger more fees. This wasn’t just poor service—it was outright negligence. The very person who should be setting the standard for professionalism and competence showed zero initiative, zero accountability, and frankly, zero respect for my situation. He kept telling me it was impossible! I expected better from TD, especially at the management level. If this is the kind of leadership operating this branch, I strongly advise others to avoid banking here. It’s deeply concerning that someone in such a critical role is unable—or unwilling—to do the bare minimum (accept a $13 payment into a mortgage account). TD needs to take a hard look at what’s happening at this location before more customers are let down or financially harmed by this level of rubbish and incompetence.

Frequently Asked Questions About TD Canada Trust Branch and ATM