TD Canada Trust Branch and ATM

2.9
102 reviews

About

BankATMBusiness Banking Service
From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.

Details

  • Drive-throughNot available

Location

TD Canada Trust Branch and ATM
5003 167th Ave NW, Edmonton, AB
T5Y0L2, Canada

Hours

Reviews

2.9
102 reviews
5 stars
37
4 stars
10
3 stars
4
2 stars
4
1 star
47
  • DM
    Daniel Martin
    Oct 8, 2025
    1.0
    Had an appointment today that was blown off by the TD investment staff that I was suppose to see. They went home for the day but I was not notified till after I waited well past my appointment time before being informed. Many of the staff just ignore me as well. TD as a whole seems to not care and this branch shows it.
  • JL
    J Lee
    Aug 25, 2025
    5.0
    Cindy(Pisani - I think is her last name), one of the managers, is ammmazing!! She has helped me out in the last two months through some of the issues that an online speciality rep messed up. The whole thing was disorganized a disordered as the rep couldn’t carry out a task and was placing blame on her mistakes on others. I came to this bank and Cindy graciously helped me out and actually went above and beyond and was able to fix eveytbing within a matter of minutes! She’s a quick thinker and easily solved all the problems that have arisen because of past reps. She has incredible skills through her logical thinking, also strategic and creative as I saw how she ammended everything for me immediately! Didn’t know that could happen from the month long unresolved issues with the rep online. Her resourcefulness helped me immensely!! I can’t thank her enough and every time I go there or have any problems with TD, she’s the one that I know can help me! She’s also very kind and empathetic. A characteristic that is missing in customer service these days for sure. So I appreciate her and am very thankful for her!!! I also wanted to mention Boon at this location too as he is also sensational as well! He has helped me with my personal banking and has greatly impacted and educated me through what I can have and do with my accounts! So thank you as well!!
  • VT
    Victor Tran
    Aug 22, 2025
    4.0
    The line was a bit long, but Benjamin, the teller who helped me was really efficient and friendly.
  • SA
    Saeed Ahmad
    Aug 12, 2025
    1.0
    There’s always more the. 10 people in line only one and barely two people works on desk. They’re super slow to help customers. They need to put more people on counter to help customers first !!!
  • SN
    Sam Nguyen
    Aug 7, 2025
    1.0
    I waited 20 minutes in line at this branch. A lady came in later. There were two people ahead of her. She could not wait in line. She talked to the teller supervisor, who decided to help the lady. I picked up my foreign currency. I then had to wait another 20 minutes for the supervisor to help the lady. I thought TD banking could be comfortable and on a first-come, first-served basis, not skipping the line manner—40 minutes to pick up the foreign currency I ordered online, which is ridiculous.

Frequently Asked Questions About TD Canada Trust Branch and ATM

What types of banking services does TD Canada Trust Branch and ATM offer?

TD Canada Trust offers Chequing & Savings accounts, Credit Cards, Mortgages, Loans, Lines of Credit, and Retirement Planning for both personal and business banking needs.

What are the operating hours for TD Canada Trust Branch and ATM?

The branch is open Monday to Friday from 9:00 AM to 6:00 PM (extended to 8:00 PM on Wednesdays and Thursdays), and Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.