Business Details
About
Loan Agency
LendDirect is happy to help with your Line of Credit and Secured Loan needs. We offer electronically funded loans up to $25,000 to help bridge a financial gap. Quick and easy loan application for loans in Canada. Simply apply for money online, by phone, or at a branch. Visit us today!
Details
- Requires appointmentNot available
- Online appointmentsNot available
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
663 reviews
5 stars
580
4 stars
52
3 stars7
2 stars5
1 star
19
- JVJessica Van Viegen1 day ago1.0CashMoney is hands-down the MOST dysfunctional, shady, and unprofessional “financial institution” I’ve ever dealt with. They advertise themselves like they’re here to “help Canadians,” but the reality is absolutely laughable. Their entire operation feels like a sketchy garage loan shop pretending to be a real company. Let’s start with the basics: NONE of their customer service emails work. Not support, not the executive office, not even their so-called “compliance” department. Every single one bounces back like the inboxes haven’t existed since 2012. So I go to their official contact form thinking, “Surely THIS works.” Nope. Error message. Every. Single. Time. It literally tells you to call customer service because even their OWN CONTACT PAGE refuses to submit a message. That’s not a glitch — that’s a business deliberately making themselves unreachable. If you get denied for a loan (even if you clearly meet every requirement), they give you NO explanation, NO review process, NO live person, and ZERO transparency. Just a silent auto-denial and nowhere to ask why. How is a financial company allowed to operate with no functional way for customers to contact them? It feels like they’re intentionally avoiding accountability. And honestly, it says a lot about what kind of “lender” they really are. If your communication systems are down, your emails bounce, your website doesn’t work, and customers can’t reach a human being… maybe you shouldn’t be handling people’s money in the first place. Save yourself the frustration. There are dozens of lenders in Alberta who are transparent, reachable, and actually treat people like humans. CashMoney isn’t one of them.
- PTPaul Traquena5 days ago5.0Excellent service was provided by Sushma. If you have a car you can apply for a loan, easy process.
- ZCZAHID CHATTHA5 days ago5.0Sushma was very helpful. She explained everything. They also offer Secured loan upto $25,000. I highly recommend this lication.
- ADAmed DibNov 10, 20255.0Sushma was very helpful. Easy to apply for secured loan for upto $25,000.
- YHYana HuppeOct 20, 20255.0Simran was very knowledgeable, patient and took time to explain the details. She's also very kind. Very grateful! Bajo who was assisting me on the phone before me coming into the office, also helped me to understand how things work. She was very kind and understanding my unique situation. Thank you for being such a great team!
Frequently Asked Questions About LendDirect
What is a Line of Credit?
A Line of Credit is a personal loan that can be used for ongoing personal expenses. It gives you access to your money when you need it. Once you’re approved, you will receive your loan credit limit. You have the flexibility to borrow any amount at any time, up to your approved credit limit. No need to reapply to access funds – if you have available credit, you can request additional advances.
What do I need to apply for a Line of Credit?
To apply with LendDirect, you will need to be at least 18 years old and have the following:
A valid ID
An open bank account in your name
Proof of recurring income
Be a Canadian resident
How can I apply?
You can apply online, over the phone or at a branch. To see if LendDirect services your province, visit our loans page.
If I apply online, how long will it take to get a lending decision?
During business hours, applicants may receive a pre-approval decision almost immediately. Should final approval require verification, you will be notified immediately. Once we received your files, you should have your final lending decision shortly, no later than 48 hours, often the same day.
What is a Line of Credit advance?
Simply put, an advance is a convenient Line of Credit feature that allows you to withdraw funds from your personal Line of Credit when you need them. LendDirect offers unlimited advances up to your credit limit, all with no advance fees. You can access advances online, over the phone, or at a branch, if you have available credit.
What vehicles are acceptable to obtain a Secured Loan?
We accept standard passenger vehicles such as hatchback cars, sedans, off-road trucks, SUVs, pick-up trucks, or vans.
How do I get my funds?
You can direct deposit your money to your bank account (funds availability varies by bank) or you could receive your loan in as little as 15 minutes when you choose Interac e-Transfer®.
Can I get a car collateral loan if I have a less than perfect credit score?
We're happy to help Customers with various credit scores. A credit score is just one of many factors we consider when processing loan applications.
Can I get a car equity loan for a vehicle that is over 10 years old?
Yes! Our Secured Loan product can be offered for vehicles of 20 model years or newer and limited to 250,000 kms or less.
Can I get a loan on a financed car?
Please contact a LendDirect branch near you so we can help with your specific situation.
Can a Secured Loan help me build credit?
There are multiple factors that affect your credit score. We report Secured Loan payment history to Equifax® Canada credit reporting agency so it can help build your credit if used responsibly. One way to help build credit† is by making your payments on time.
Is a Secured Loan a good idea?
It can be a good option when you need more funds than an unsecured loan may offer.
Can I have a Secured Loan and a Line of Credit at the same time?
Currently, Customers are not eligible to have these loans at the same time.
Can I make payments in a branch?
You have options, online and at a branch! LendDirect does not accept cash payments, but you can make a payment in a snap with Interac e-Transfer or set up AutoPay in your online account, or pay at a branch with your debit card.
What types of loans does LendDirect offer?
LendDirect offers Lines of Credit and Secured Loans with electronically funded loans up to $25,000 in Canada.
How can I apply for a loan with LendDirect?
You can apply online, by phone, or at a LendDirect branch in Canada. The application process is quick and easy.
What are the required documents to apply for a Line of Credit?
You need to be at least 18 years old and provide a valid ID, an open bank account in your name, proof of recurring income, and be a Canadian resident.
How quickly can I receive a lending decision after applying online?
During business hours, you may receive a pre-approval decision almost immediately, with final lending decisions usually provided within 48 hours, often the same day.
What vehicles are acceptable for obtaining a Secured Loan?
Standard passenger vehicles such as hatchback cars, sedans, off-road trucks, SUVs, pick-up trucks, or vans are acceptable.
Does LendDirect accept payments in cash at branches?
No, LendDirect does not accept cash payments. Payments can be made via Interac e-Transfer, AutoPay online, or at a branch with a debit card.
What are LendDirect's business hours?
LendDirect is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.
Is LendDirect's office accessible for wheelchair users?
Yes, LendDirect has a wheelchair accessible entrance for customer convenience.
What nearby services can I visit before or after my loan appointment at LendDirect?
Nearby you can find wellness and beauty services like Montessa Massage & Skin Care, GS Therapeutica Massage, HQ Beauty Care, and Cosmetic Beauty Bar, perfect for relaxation before or after handling your loan needs.
Which nearby places might help with legal or immigration services related to loans?
A3 Immigration Inc. offers immigration services, and Consolidated Civil Enforcement Inc. provides legal services nearby, which might assist if your loan relates to such needs.
Are there any real estate agencies close to LendDirect for customers interested in property financing?
Yes, several real estate agencies are nearby, including Diamond Realty and Associates, Zenny Aslam, Anna Olsinska - Diamond Realty & Associates Ltd., Teresa Lindgren, and Elaine Pippi - Diamond Realty & Associates Ltd.