Brookdale Brookfield

Reviews

• MJ

  Mark Juds

  Apr 1, 2025
  5.0
  My mom was a resident of Brookdale memory care in Brookfield for about 3 years. The entire facility was clean, bright and cheerful. The staff were excellent, friendly, welcoming, caring, patient, alert, helpful and attentive. I visited mom 2 or 3 times every week. The staff knew me and greeted me by name, and I knew their names. Communication was very good with the staff and management and with the executive director, Nicole Armstrong, who regularly reviewed and discussed mom’s needs and options with me. They have many regular daily activities as well as other seasonal and monthly activities, and I participated in many of them with mom. I know that mom enjoyed living at Brookdale in Brookfield.
• TK

  Todd Koeppel

  Feb 25, 2025
  5.0
  My mom was in all 3 Brookdale facilities in Brookfield, and we always felt she was getting such wonderful care and attention. Brookdale also did a nice job inviting the families for receptions or to see the residents' artwork or crafts. They had many activities for the residents and respected many of the holidays with themed events. The team was so patient with my mom's cognitive decline as well. They also helped us learn how to be better working through her dementia. We were so happy we chose Brookdale.
• DB

  Diane Bennett

  Sep 16, 2024
  4.0
  My husband needed to move in when his care required more than I could provide at home. The staff is has been very friendly, caring and attentive to his increasing needs. They are quick to act as issues arise and always keep me in the loop, which is very reassuring. Overall, we've been pleased. The only problem we've faced is that sometimes there are not enough caregivers to help every resident in a timely manner, although I suspect that this is an industry-wide problem and the executive director, nurses and staff work hard to keep everyone well cared for.

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